11 Replies Latest reply on Mar 13, 2013 9:59 AM by screensaverboy

    Error 1327 Installing/Updating Reader

    dapphp

      When attempting to update Adobe Reader it comes up with an error "Error 1327.Invalid Drive H:\".  I run into the same thing attempting to install the latest version using the full installer.

       

      H: is mapped to a user folder on the network.  The My Documents folder is pointed to "H:\My Documents" and is ONLINE.  The Adobe help page says the error occurs if the drive is unavailable but it is not, I have full access.

       

      It mentions setting permissions on the folder for "Everyone" but this is the most insecure thing I have ever heard.  These are user's directories on a Windows server, we cannot just set permissions to Everyone.

       

      Please advise.

       

      Thanks.