7 Replies Latest reply on Oct 15, 2010 1:50 PM by PiSzcze

    !! PE switch off when reading .prel file ?????

    PiSzcze

      ANy time I prepare movie in PE7, just couple days before my presentation PE fails me and bring to almost heart attack. This time I have prepared for coming Suturday show for 60-th birthday of my friend and today PE refused to work. The reaction is following: when reading .prel file, almost in the end PE blows out and scrolls to bottom (Windows) bar. But unfortunately refuse to "stand up". In the end I can do nothing. Yesterday, late evening everything was ok. Today morning also was ok, but during playing in certain time scrolls to bottom bar and since that I can't work. Windows restart as well as PE reparation do not help.

      I'm working with PE7, on computer with XP system with SP3 and 1 Gb RAM and Intel Corel 2CPU 6600.

       

      Can anybody help me solve this problem BEFORE Saturday ????

        • 1. Re: !! PE switch off when reading .prel file ?????
          nealeh Level 5

          I'm don't understand your description

          when reading .prel file, almost in the end PE blows out and scrolls to bottom (Windows) bar. But unfortunately refuse to "stand up".

           

          I'm going to assume this means that you are "trying to open an existing project file but, during the load, PRE minimizes to the task bar and cannot be restored.

           

          Firstly though you have not given us enough information about your computer, video clip, or project setting. So please work through these basics paying special attention to the information requested in the 'Got a Problem ...' link.

           

          • Install all Windows Updates.

          • Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.

          • Install most recent graphics and sound drivers from the manufacturers web sites.
          • Run Disk Cleanup.
          • Run Defragmenter.
          • Temporarily disable any anti-virus realtime scanning.
          • Use the GSpot Codec Information Utility to analyse the file and post screen image.
          • Post back here with the necessary information described here: Got a Problem? How to Get Started

           

           

          With this information we should be able to get your DVD ready in time for Saturday.

           

          Cheers,
          --
          Neale
          Insanity is hereditary, you get it from your children

          • 2. Re: !! PE switch off when reading .prel file ?????
            PiSzcze Level 1

            Thanks for answer. Yes, you understood correctly (sorry for language possible misunderstandings). During the load, PRE minimizes to the task bar and cannot be restored. The point is nothing changed since yesterday night, when I finished and everything went ok. But ok I will follow your instructions and see what happened.

            • 3. Re: !! PE switch off when reading .prel file ?????
              nealeh Level 5

              You'd be surprised at what can change. e.g. A system restore point may be being set automatically at the start of each day - thereby reducing available disk space. As well as reducing disk space it probably reduces the amount of contiguous free space that PRE needs to operate with. You may have various device drivers set to automatically update. You may other applications updating automatically, you may have run a program today that you didn't run yesterday.

               

              Essentially every time you start your PC it WILL be different from the point at which you previously shut it down. Not always significantly and something you might never notice - but it can trip a resource hungry application like PRE.

               

              The good news is that following those basic steps for update, clean up, and defragment are well known to have cured many a problem posted in these forums.

               

              Cheers,
              --
              Neale
              Insanity is hereditary, you get it from your children

              • 4. Re: !! PE switch off when reading .prel file ?????
                PiSzcze Level 1

                I know, you are right. But point is I never switch off computers. Both are running day and night long. And as I mentioned it happened immadietaly without any visible reason. By the way, I'm very disappointed about PE software. I'm working with it quite a long time but always have unexpected problems. I have also installed all Adobe Web Premium Suite and never had problems with those programs. It looks I will have to invest in Premiere Pro .

                Concerning my problem: I did what you suggested (clean up, defragmentation, I have QuickTime and Windows updating (done yesterday)) and nothing changed. Additionally now I get famous Microsoft error window about unexpected close. I copied error message and it indicate :

                szAppName : Adobe Premiere Elements.exe     szAppVer : 7.0.0.0    

                szModName : hungapp     szModVer : 0.0.0.0     offset : 00000000

                 

                Right now I can't open any .prel file as well as make the new one. Immadietaly PE scrolls to bar and nothing.

                 

                Concerning computer and software I'm working:

                - Premiere Elements 7

                - Windows XP Professional ver. 2002  with SP3

                - Intel Core 2 CPU 6600@2.4 GHz and 1 GB RAM

                - PE is installed on C: with 14,5 Gb free

                - I use disc F: to save my work with 686 Gb free

                - graphic card : ATI FireMV 2200

                 

                My PE project is aprox 1 hour long, consist of 15 videos (mpg and avi) and few stills. Nothing special and complex.

                So, what I can do more ????????????

                 

                Regards

                • 5. Re: !! PE switch off when reading .prel file ?????
                  nealeh Level 5

                  I can see some items of immediate concern:

                  1. 14.5GB free on C: is nowhere near enough free space for PRE to store it's temporary working files. You should really do as much as you can to free up space there. Most suggest at least 30GB free is sufficient, personally I had an out-of-memory with something like 60GB free once. You should look at this Tip & Trick Item: Clean, Lean & Mean Editing Machine - One Workflow. You should work though the whole thread. At the end (Post 17) are some recommendations I've made to assist in freeing up disk space.
                  2. Is your F: drive an internal or external drive? If external what interface does it have? (USB1 and USB2 drives don't generally have the performance to work well with video editing programs). Are they formatted as NTFS? If not you should convert them: How to Convert FAT Disks to NTFS.
                  3. 1GB RAM is not really enough (despite what the minimum specs say) to work comfortably with PRE. You may get away with it on small Standard Definition projects, but you will not be able to work with High Definition.
                  4. You have mixed AVI and MPG clips in your project. Until you post the Gspot screenshots from the analysis of those files we can't be sure what you are working with - especially the avi file that could contain just about anything! Where did they come from? If you can load each clip singly into a project and then use PRE to export it to DV-AVI you will get a far better editing environment. More information here. What tools can I use to convert my video to DV-AVI?
                  5. What pixel dimension are those still pictures? For standard definition resize them to your output size (or, if you want to pan and zoom, no more than 1000 x 750). Oversized still pictures cause real problems in PRE especially causing it to crash. More information here: What resolution should my photos be in Premiere Elements?
                  6. You may also find this article useful: How can I improve the odds that I'll have success with Premiere Elements 8? (much of the info is still relevant for other PRE versions)

                   

                  Hope this gives you something to get started with.

                   

                  Cheers,
                  --
                  Neale
                  Insanity is hereditary, you get it from your children

                  • 6. Re: !! PE switch off when reading .prel file ?????
                    Steve Grisetti Adobe Community Professional

                    Great calls, Neale! I agree with you 100%!

                    • 7. Re: !! PE switch off when reading .prel file ?????
                      PiSzcze Level 1

                      Dear gentelman,

                       

                      Not enough space on C: disk is a problem, but as you indicated I would need almost double of my actual free space. It was not possible. What I did is clean up all PE Auto Save, Preview Files on my F: disc as well as reinstall PE on my computer. All this helps but, to be onest, I do not know how many  more projects  I can do on this computer.

                      Anyway, many thanks for help and your topics and your assist. The best is, I can always rely on specialist on Adobe forum.

                       

                      Many regards