If the text was typed using upper-quotation marks, nothing will fix that except find-and-replace. RH will not magically change quotation marks just because you change the language setting.
Hi Mike, I am not changing the language settings. I have a project with a certain global language setting and write text. As you may know, different languages use different types of quotation marks (French, German..). In RoboHelp I see no other way than to manually insert each single quotation mark as a symbol, whereas all text processing programs I know provide the correct quotation marks automatically - I do not think there is anything magic to this. Maybe there is a setting to activate smart quotes that I have simply overlooked?
That's the problem: RH HTML is not a word processor; it's a simple HTML editor.
It interprets your keystrokes literally. If you type " then it's translated to ". If you used a keyboard with lower-quote keys, however, they would be accurately translated to &bdquo.