1 Reply Latest reply on Oct 15, 2010 8:11 AM by radek.r

    how to submit form by a webservice without the "yellow bar"

    radek.r Level 1

      Hello,

       

      we have pdf document with a form, that is beeing submitted via https webservice to a server.

       

      When using Adobe Reader 9.3 (and some earlier versions too), the sending process is very complicated for the end user.

       

      The user has to:

      - trigger the submit process (click to a submit button)

      - confirm, that he allows the document to connect to some url

      - the submit process failed and Reader displays yellow-bar, which says that "some features have been disabled ... "

      - at the yellow bar, the user has to choose to trust the document

      - the user is asked, if he wants to save the document

      - the document is closed

      - the document is opened (there are some extra problem scenarios in this point)

      - user have to trigger the submit process again

      - he again confirms, that he allows the document to connect to some url

       

      Is it possible to make the document trustworthy enough, that the yellow bar will not be displayed ?

      We have tested the GlobalSign (Adobe CDS provider) evaluation certificate and the behaviour remains:

       

      http://preview.netium.cz/ws-test-yellow-bar.pdf

       

      Are there any limits because the certificate is evaluation only, or do we have to use other CA / certificate ?

      Thanks.