4 Replies Latest reply on Oct 16, 2010 6:34 AM by SharLuci

    Missing "The Patch" - Error 1635

    SharLuci

      When I was trying to make space on my computer (Windows XP) a while back by removing a lot of excess Adobe stuff, I obviously removed something crucial.  Now I am unable to access things I need to access.  Whether trying to install an update, or remove so I could maybe reinstall, no matter what I did, I got this message:

       

      "This patch could not be opened.  Verify that the patch exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installer patch package."  Error 1635

       

      Of course I have no clue what any of this means.  What patch?  Where is it?  Where do I get it?  The Adobe website only gave me a headache, and the call to a tech person ended with them wanting money to go further and me definitely not being in the mood. 

       

      Would be grateful for any help.   Thanks.