7 Replies Latest reply on Oct 17, 2010 7:38 PM by ch750

    Can't install update

    ch750

      I have Premiere Elements 8.0 installed and I am attempting to install the 8.01 update.  However I get an error that tells me to close Premiere Elements prior to proceeding.  It is not open, and I've even gone into task manager to ensure that it is not open.  Worse yet, 8.0 now freezes and won't let me do anything.

       

      Does anyone have any suggestions?

       

      Ray