0 Replies Latest reply on Oct 19, 2010 7:31 AM by dloker

    Reader launch being blocked

    dloker

      We have a web app that launches Reader for reporting. With the 9.4 release, we've found that users need to hold down CTRL to allow the Reader to launch with the report. All other functions are normal - users can launch Reader by clicking on shortcuts, or off of links on websites.

       

      We've checked that popups are disabled for the site, as well as disconnecting Reader from displaying in browser. Our anti-virus does not have a popup blocker, and we cannot find a third-party addin on IE that might be using a popup blocker. Is there a popup blocker functionality in Reader itself, or do we need to do more sifting in IE? Thanks!