0 Replies Latest reply on Oct 21, 2010 1:10 PM by battleaxes1

    Adobe & Internet Explorer crashing when opening pdf within an Internet Explorer window

    battleaxes1

      Hello,

       

      Can anyone help me with this issue or maybe point me in the right direction? Thank you!

       

      Working with in a ASP that uses reader to display forms. The form opens as an embedded adobe form in a new Internet Explorer window. Once the form opens it pulls data from the ASP. At times when the form opens in the new window both the Internet Explorer windows close. Other times a "user request stop" error appears and once OK is pressed both windows close. The ASP does not know what causes this & can not seem to replicate the problem. ASP is on the other side of the country.

       

      Would the acrotray.exe be causing this?

       

      Adobe Reader           9.3.2

      Internet Explorer:        8 up to date

       

      Message was edited by: battleaxes1