1 Reply Latest reply on Oct 23, 2010 8:14 PM by Jim_Simon

    Premiere CS5 crash due to color profile missmatch.

    giannis72str Level 1

      Hello,

      Premiere CS5 crashes a little after it lounges. I get the error message that "Premiere has encountered a problem and has to shutt down". When I ran Adobe Advisor, I realised that it was a color profile missmatch. I got the following message from Advisor report.:

       

      id18308: Error UninstallColorProfilesRollback occurs preventing the installer from updating existing color profiles when installing the Adobe Creative Suite 4 product Click here to read the Knowledge Base article.

       

      Maybe I have to dellete some color profiles from the system32 file in windows. Do you have any suggestions?