1 Reply Latest reply on Oct 23, 2010 11:09 PM by pwillener

    Cannot Install Adobe Reader:  Error Message 'Already Installed'

    symyee

      I used Windows Installer Clean Up and it removed Adobe Reader.  I tried to download the new Adobe Reader and get an error message that it is already installed on the computer.  It is not listed in the Add/Remove programs.  I have search the C drive and nothing shows up.  Also, I cannot open any .pdf files.  Yet it will not install because of the Error Message that reads Already Installed.

       

      Can anyone please help me solve this problem so I can download the Reader.  All other Adobe Air, Adobe Flash Player and Adobe Shockwave downloads with no problem.  It's the Reader that won't install.

       

      Thanks