32 Replies Latest reply: Apr 28, 2011 2:41 PM by C. Agruss (Adobe) RSS

    FlashBuilder 4 burrito install failed

    hattrickbros Community Member

      Hi

       

      my environment is

      Windows XP

      Flash Player 4 Premium installed.

       

      I use "flashbuilder_burrito_p1_win_102510.exe"

       

      folloing errors occurs.

      install failed.

       

      ------------------------------------------------------------------------------------------ ----------------------------

       

      Exit Code: 7

       

       

      -------------------------------------- Summary --------------------------------------

       

       

      - 0 fatal error(s), 17 error(s), 19 warning(s)

       

       

      WARNING: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX is already installed and the session payload {0B0C731E-5584-4980-A0D2-4ADC89220426} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.

       

       

      WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {A05D4EC5-033E-4446-9D96-1698FE490147} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.

       

       

      WARNING: Payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 Plugin is already installed and the session payload {A05D4EC5-033E-4446-9D96-1698FE490147} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.

       

       

      WARNING: Payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22} Adobe Flash Builder is already installed and the session payload {F50993F8-704F-4B21-AAC2-D91800CCF54C} Adobe Flash Builder has no upgrage/conflict relationship with it.

       

       

      WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      WARNING: Payload cannot be installed due to dependent operation failure

       

       

      ERROR: Verifying payload integerity : Failed with code 1

       

       

      ERROR: MsiConfigureProductEx failed with error: 1612

       

       

      ERROR: The following payload errors were found during install:

       

       

      ERROR:  - Microsoft_VC90_ATL_x86: Install failed

       

       

      ERROR:  - Microsoft_VC90_CRT_x86: Install failed

       

       

      ERROR:  - Adobe Flash Player 10 ActiveX: Install failed

       

       

      ERROR:  - Microsoft_VC80_ATL_x86: Install failed

       

       

      ERROR:  - AdobeHelp: Install failed

       

       

      ERROR:  - Microsoft_VC90_MFC_x86: Install failed

       

       

      ERROR:  - Suite Shared Configuration CS5: Install failed

       

       

      ERROR:  - AdobeTypeSupport CS5: Install failed

       

       

      ERROR:  - Microsoft_VC80_CRT_x86: Install failed

       

       

      ERROR:  - Adobe Flash Player 10 Plugin: Install failed

       

       

      ERROR:  - AdobeCMaps CS5: Install failed

       

       

      ERROR:  - Microsoft_VC80_MFC_x86: Install failed

       

       

      ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed

       

       

      ERROR:  - Adobe Flash Builder: Install failed

       

       

      -------------------------------------------------------------------------------------

      ------------------------------------------------------------------------------------------ ----------------------------

       

      "Adobe Flash Builder Burroto" in Add or Remove Program.

       

      please help.

       

        • 1. Re: FlashBuilder 4 burrito install failed
          C. Agruss (Adobe) Adobe Employee

          Thanks for sending your log entries.

           

          Based on where the errors start in the log, the installer was unable to update your Visual Studio runtimes. There's a KB article here describing how to troubleshoot that by installing those runtimes manually:

          http://kb2.adobe.com/cps/842/cpsid_84252.html

           

          After resolving the VS runtimes:

          - uninstall FB Burrito, and reboot.

          - there should be a folder on your desktop containing the extracted Burrito installer, so you won't need to re-extract it again before re-installing.

           

          Let us know how it goes,

           

          -Chris

          • 2. Re: FlashBuilder 4 burrito install failed
            Red Hammer digitalworks Community Member

            Been fighting this same issue all afternoon, Unable to install the Burrito. Tried two different machines. No go.

            • 3. Re: FlashBuilder 4 burrito install failed
              vjkumar_cbe Community Member

              Had faced the same issue even after following the KB article as suggested by Agruss.
              Finally executed the installer with Administrative privilges post which the installation
              was successful.

               

              -- JK

              • 4. Re: FlashBuilder 4 burrito install failed
                Red Hammer digitalworks Community Member

                @JK

                Can you share your steps? I'm stuck.

                -DH

                • 5. Re: FlashBuilder 4 burrito install failed
                  C. Agruss (Adobe) Adobe Employee

                  The steps for running as an Administrator differ depending on your version of Windows:

                   

                  On WinXP:

                  - it's best to be logged in as a machine Admin during installation

                  - alternatively you can right click the exe, choose "Run as...", and then authenticate as a user with Admin rights.

                   

                  On Vista and Win7:

                  - right click the installer exe, and choose "Run as administrator..."

                  - [aside: usually Vista and Win7 will prompt for elevated rights automatically, but if you have UAC disabled, it might require manual intervention.]

                   

                  The original poster (hattrickbros) mentioned being on WinXP. For others of you seeing this problem, are you on WinXP too, or on a newer version of Win?

                   

                  -Chris

                  • 6. Re: FlashBuilder 4 burrito install failed
                    Red Hammer digitalworks Community Member

                    Same setup/scenario as hattrickbros here. Logged in as admin. No luck. Same errors.

                    • 7. Re: FlashBuilder 4 burrito install failed
                      chris_t10 Community Member

                      Similar problem installing on Windows Vista Home Premium. Only 13 errors and warnings as shown below, but no luck using the KB steps suggested above or anything else. Tried many times with Run as Administrator after restart, but nothing seems to work.

                       

                      Chris

                       

                      Exit Code: 7

                       


                      -------------------------------------- Summary --------------------------------------

                       


                      - 0 fatal error(s), 13 error(s), 13 warning(s)

                       


                      WARNING: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX is already installed and the session payload {0B0C731E-5584-4980-A0D2-4ADC89220426} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.

                       


                      WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {A05D4EC5-033E-4446-9D96-1698FE490147} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.

                       


                      WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      WARNING: Payload cannot be installed due to dependent operation failure

                       


                      ERROR: Verifying payload integerity : Failed with code 1

                       


                      ERROR: MsiConfigureProductEx failed with error: 1612

                       


                      ERROR: The following payload errors were found during install:

                       


                      ERROR:  - Microsoft_VC90_ATL_x86: Install failed

                       


                      ERROR:  - Microsoft_VC90_CRT_x86: Install failed

                       


                      ERROR:  - Adobe Flash Player 10 ActiveX: Install failed

                       


                      ERROR:  - AdobeHelp: Install failed

                       


                      ERROR:  - Microsoft_VC90_MFC_x86: Install failed

                       


                      ERROR:  - Suite Shared Configuration CS5: Install failed

                       


                      ERROR:  - AdobeTypeSupport CS5: Install failed

                       


                      ERROR:  - Adobe Flash Player 10 Plugin: Install failed

                       


                      ERROR:  - AdobeCMaps CS5: Install failed

                       


                      ERROR:  - Adobe Flash Builder: Install failed

                       


                      -------------------------------------------------------------------------------------

                      • 8. Re: FlashBuilder 4 burrito install failed
                        C. Agruss (Adobe) Adobe Employee

                        Hi Chris,

                         

                        When you ran the steps in the KB article (http://kb2.adobe.com/cps/842/cpsid_84252.html) for installing the VC Runtimes individually, did those modules install successfully, or did you see a particular error message?

                         

                        For example, if you get error 2203 when trying to install those MS VC runtimes individually, there's a KB article here describing how to fix that:

                        http://kb2.adobe.com/cps/408/kb408626.html

                         

                        -Chris A.

                        • 9. Re: FlashBuilder 4 burrito install failed
                          hattrickbros Community Member

                          Hi

                           

                          I got an error message eg "ERROR:  - Microsoft_VC90_ATL_x86: Install failed".

                          so I try to install "Adobe Flash Builder Burrito Installer\Adobe Flash Builder Burrito\payloads\Microsoft_VC90_ATL_x86\Microsoft_VC90_ATL_x86.msi"

                          but installer says "already installed".

                           

                          I launched "Adobe Flash Builder Burrito Installer\Adobe Flash Builder Burrito\Set-up.exe"

                          but same error occurs."ERROR:  - Microsoft_VC90_ATL_x86: Install failed".

                          • 10. Re: FlashBuilder 4 burrito install failed
                            vjkumar_cbe Community Member

                            @DH

                            Sorry for the delayed response.

                            My envirnoment:

                            Win 7 Professional 32-bit

                            Flash Builder 4 Premium already installed

                             

                            I had followed the steps as outlined in the KB article.

                            The VC components were successfully getting installed individually but the FB burrito installation was failing even after reboots.

                            Finally, executing it with Admin. privileges resulted in a succesful installation. No other additional steps were done apart from separately installing

                            all the VC components listed under the payload package of the installer.

                             

                            ... Maybe i was lucky...

                             

                            -- JK

                            • 11. Re: FlashBuilder 4 burrito install failed
                              Jasper_ Community Member

                              When I tried to execute the MS redistributable payloads, they said

                              "source is not available" or something similar. I solved it by copying

                              the relevant payloads from my CS5 disk

                              • 12. Re: FlashBuilder 4 burrito install failed
                                SteveDurr Community Member

                                I got the same error as hattrickbros, same error message and log output.

                                 

                                I am installing on a corporate pc and I don't have the administrator login.

                                 

                                Why does Flash Builder 4 install no problem on this machine but burrito throws the Exit Code 7 error?

                                 

                                Is there no way to install burrito without admin?

                                • 13. Re: FlashBuilder 4 burrito install failed
                                  C. Agruss (Adobe) Adobe Employee

                                  @Steve,

                                   

                                  Is it fair to assume that you're on WinXP as well?

                                   

                                  Generally, both FB4 and Burrito require elevated rights to install, so I have no explanation for why you were able to install FB4 successfully on that machine, but not Burrito. They both use virtually identical installer technology under the hood.

                                   

                                  On WinXP, Power User rights are probably sufficient, without requiring full Admin rights. Often it's just easier to talk about Admin rights, because Vista and Win7 have the "run as administrator" context menu item, and automatic permission elevation via UAC, depending on how you have it configured.

                                   

                                  What permission group does your login account belong to?

                                   

                                  Here's one workaround for this you could try, that has helped some users with the VC Runtimes install problem on WinXP:

                                  - download the latest Windows Installer Redistributable from MS: http://msdn.microsoft.com/en-us/library/aa372856%28v=VS.85%29.aspx

                                  - if you can install that successfully, then see if you can then install Burrito without hitting the error.

                                   

                                  -Chris

                                  • 14. Re: FlashBuilder 4 burrito install failed
                                    Red Hammer digitalworks Community Member

                                    @Steve

                                    The Admin rights thing has not worked for me. I have admin rights on two windowsXP machines. And FB4 installed on both windowsXP machines. I have followed all of the tips noted in this forum. And have been unable to install Burrito...finally gave up. I figure it will get sorted at some point.

                                    -DH

                                    • 15. Re: FlashBuilder 4 burrito install failed
                                      SteveDurr Community Member

                                      Chris,

                                       

                                      Yes I am on Windows XP Pro SP2.  I saw in the release notes that SP3 is required but unfortunately my company does not allow SP3 on our machines (don't know why).

                                       

                                      My user account is a member of the Administrators group.

                                       

                                      I was able to successfully run the Windows Installer update but that did not help.

                                       

                                      I've attached my install log in case that helps.

                                       

                                      Thanks,

                                       

                                      Steve

                                      • 16. Re: FlashBuilder 4 burrito install failed
                                        C. Agruss (Adobe) Adobe Employee

                                        Hi Steve,

                                         

                                        I don't see the log you attached. Perhaps zip it up first, if you haven't already?

                                         

                                        -Chris

                                        • 17. Re: FlashBuilder 4 burrito install failed
                                          SteveDurr Community Member

                                          Here's the log output:

                                           

                                          Exit Code: 7


                                          -------------------------------------- Summary --------------------------------------


                                          - 0 fatal error(s), 16146 error(s), 5 warning(s)


                                          WARNING: Payload {5EE868D6-7B6B-49ee-AF60-09B1358AFFD7} Adobe Flash Player 10 ActiveX is already installed and the session payload {0B0C731E-5584-4980-A0D2-4ADC89220426} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.


                                          WARNING: Payload {FB7F30B6-BFBF-4d2c-9F61-B5533659ACBE} Adobe Flash Player 10 Plugin is already installed and the session payload {A05D4EC5-033E-4446-9D96-1698FE490147} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.


                                          WARNING: Payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22} Adobe Flash Builder is already installed and the session payload {F50993F8-704F-4B21-AAC2-D91800CCF54C} Adobe Flash Builder has no upgrage/conflict relationship with it.


                                          WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.


                                          WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.


                                          ERROR: Verifying payload integerity : Failed with code 1


                                          ERROR: 16215 Unable to create symlink at "C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Flash Builder Burrito.lnk"


                                          ERROR: 16215 Command ARKCreateSymlinkCommand failed.


                                          ERROR: 16215 Unable to delete symlink at "C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Flash Builder Burrito.lnk". Error 2 The system cannot find the file specified.


                                          ERROR: 16215 Error rolling back command ARKCreateSymlinkCommand


                                          ERROR: 16100 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\p2". Error 3 The system cannot find the path specified.


                                          ERROR: 16100 Error rolling back command ARKCreateDirectoryV2Command


                                          ERROR: 16099 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\plugins". Error 3 The system cannot find the path specified.


                                          ERROR: 16099 Error rolling back command ARKCreateDirectoryV2Command


                                          ERROR: 16098 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\features". Error 3 The system cannot find the path specified.


                                          ERROR: 16098 Error rolling back command ARKCreateDirectoryV2Command


                                          ERROR: 16093 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\configuration". Error 3 The system cannot find the path specified.


                                          ERROR: 16093 Error rolling back command ARKCreateDirectoryV2Command


                                          ERROR: 16092 Unable to delete file copy at "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\configuration\config.ini" Error 3 The system cannot find the path specified.


                                          ERROR: 16092 Error rolling back command ARKMoveFileCommand


                                          ERROR: 16091 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\configuration". Error 3 The system cannot find the path specified.

                                           

                                          ----------------------------------------------------------------------------------

                                          bazillion more error lines just like those above, removing for brevity

                                          ----------------------------------------------------------------------------------

                                           

                                          ERROR: 32 Unable to delete file copy at "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\eclipsec.exe" Error 3 The system cannot find the path specified.


                                          ERROR: 32 Error rolling back command ARKMoveFileCommand


                                          ERROR: 31 Unable to delete file copy at "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse\eclipse.exe" Error 3 The system cannot find the path specified.


                                          ERROR: 31 Error rolling back command ARKMoveFileCommand


                                          ERROR: 30 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\eclipse". Error 2 The system cannot find the file specified.


                                          ERROR: 30 Error rolling back command ARKCreateDirectoryCommand


                                          ERROR: 15 Deleting Registry Key - failure. Error 5


                                          ERROR: 3 Unable to delete file copy at "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\FlashBuilder.exe" Error 3 The system cannot find the path specified.


                                          ERROR: 3 Error rolling back command ARKMoveFileCommand


                                          ERROR: 2 Unable to delete file copy at "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito\.eclipseproduct" Error 3 The system cannot find the path specified.


                                          ERROR: 2 Error rolling back command ARKMoveFileCommand


                                          ERROR: 1 Unable to delete directory "K:\Program Files\Adobe\Adobe Flash Builder Burrito\Adobe Flash Builder Burrito". Error 2 The system cannot find the file specified.


                                          ERROR: 1 Error rolling back command ARKCreateDirectoryCommand


                                          ERROR: The following payload errors were found during install:


                                          ERROR:  - Adobe Flash Builder: Install failed


                                          -------------------------------------------------------------------------------------

                                          • 18. Re: FlashBuilder 4 burrito install failed
                                            Mike_Dobs Community Member

                                            Yup same thing here, exit code 7 etc etc.... In my laptop (Win 7 x64 home) installed fine. On my desktop (Win 7 x64 Ultimate) nothing....

                                            • 19. Re: FlashBuilder 4 burrito install failed
                                              C. Agruss (Adobe) Adobe Employee

                                              Hi Mike,

                                               

                                              If you look in your installer logs, can you paste the first few errors showing? There's info here about how to get to your logs:

                                              http://kb2.adobe.com/cps/844/cpsid_84451.html

                                               

                                              If you're seeing the notorious errors about the VC Runtimes failing to install, have you already tried the troubleshooting page here:

                                              http://kb2.adobe.com/cps/842/cpsid_84252.html

                                               

                                              -Chris

                                              • 20. Re: FlashBuilder 4 burrito install failed
                                                bfindleton Community Member

                                                If you're seeing the notorious errors about the VC Runtimes failing to install, have you already tried the troubleshooting page here:

                                                http://kb2.adobe.com/cps/842/cpsid_84252.html

                                                I tried this and got the "Repair, Modify, Unistall" dialog (at which point I bailed) on all the MSVS packages I tried.

                                                 

                                                If you go to Microsoft you'll see that the 1612 error code is:

                                                 

                                                ERROR_INSTALL_SOURCE_ABSENT - The installation source for this product 
                                                                                is not available. Verify that the source 
                                                                                exists and that you can access it.
                                                
                                                Since the sources are manifestly there I'm not sure where to go from here.
                                                
                                                Bruce

                                                • 21. Re: FlashBuilder 4 burrito install failed
                                                  Mike_Dobs Community Member

                                                  Thanks for the response,

                                                   

                                                  I finally managed to install the Flash Builder "Burito" by navigating to the

                                                  installer directory and manually installing the VCRuntimes manually with

                                                  administrator privileges, and then run the installer normally. That did it

                                                  for me.

                                                  Note: I also decided to install to a directory with no special Characters or

                                                  anything in the name. like C:/Burito/

                                                   

                                                  Hope it helps someone.

                                                   

                                                  Michael Dobekidis

                                                  NetGFX.com

                                                  email at: contact@netgfx.com

                                                  • 22. Re: FlashBuilder 4 burrito install failed
                                                    C. Agruss (Adobe) Adobe Employee

                                                    Hi Steve,

                                                     

                                                    Thanks for posting your install log - that really helps a lot.

                                                     

                                                    Generally it's the first few errors that are most useful, and the rest are consequential.

                                                     

                                                    The second error showing in your log is this one:

                                                    ERROR: 16215 Unable to create symlink at "C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Flash Builder Burrito.lnk"

                                                     

                                                    That makes me wonder if there's a permissions problem blocking installation. If you try creating a shortcut in that same location manually, are you able to?

                                                     

                                                    For example, try creating a shortcut in that same path to some other exe that you have on drive K, and see if it works.

                                                     

                                                    Also, what type of disk is drive K that you're trying to install to:

                                                    - local drive, or a network location?

                                                    - Fat32 or NTFS?

                                                    - internal drive, external, USB?

                                                     

                                                    -Chris

                                                    • 23. Re: FlashBuilder 4 burrito install failed
                                                      SteveDurr Community Member

                                                      You're onto something Chris.  I tried to create a shortcut in that same location and I was not able to do it.  It pops a warning dialog that says "unable to create shortcut".

                                                       

                                                      My K: drive is a local internal hard drive formatted for NTFS.

                                                      • 24. Re: FlashBuilder 4 burrito install failed
                                                        bfindleton Community Member

                                                        Well, I finally got it to install.

                                                         

                                                        I went through each of the payloads/Microsoft_VC* folders and ran the installer and selected the "Repair" option for each. When I retried the installer it just skipped over each of those packages and install the rest just fine.

                                                         

                                                        Hope this helps.

                                                         

                                                        Bruce

                                                        • 25. Re: FlashBuilder 4 burrito install failed
                                                          SteveDurr Community Member

                                                          Finally figured out my problem.

                                                           

                                                          Remember I said this is a company computer I was trying to install on.  My company uses McAfee antivirus software.  I prefer to call it "Anti-Productivity Software".

                                                           

                                                          Turns out there was an Antivirus rule (access protection) that was blocking the creation of shortcuts on my computer.  Apparently my company's security team had pushed out this new rule a couple months back in response to some PDF exploit that was going on involving the creation of shortcuts.  After that outbreak subsided they subsequently removed the rule but forgot to remove the rule from one of the groups which just happened to include my computer.

                                                           

                                                          I notified our McAfee antivirus administrator of the problem and he removed the rule from my group and voila... I can create shortcuts again.  Burrito installed fine after that.

                                                           

                                                          Don't you just love security stuff?  They make us so secure that we can't get anything done.

                                                          • 26. Re: FlashBuilder 4 burrito install failed
                                                            BARRYC16 Community Member

                                                            Hi,

                                                            I've had a similar problem trying to install Burrito and Panini on Windows Vista. Both installed no problem for me on Windows 7. Here is the error I am getting. I've tried several times and still can't get it to install.

                                                             

                                                            Exit Code: 7

                                                             

                                                             

                                                            -------------------------------------- Summary --------------------------------------

                                                             

                                                             

                                                            - 0 fatal error(s), 20 error(s), 18 warning(s)

                                                             

                                                             

                                                            WARNING: Payload {40F95A03-885A-45fb-9A14-486BEFEDDF34} Adobe Flash Player 10 Plugin is already installed and the session payload {00C5CA45-DFBA-4ceb-9DF2-E932233CCF68} Adobe Flash Player 10 Plugin has no upgrage/conflict relationship with it.

                                                             

                                                             

                                                            WARNING: Payload {7E5AA19B-0B85-4f44-BA26-728851489200} Adobe Flash Player 10 ActiveX is already installed and the session payload {B65AD0E3-C64A-4b91-BAEF-0EA667697FB1} Adobe Flash Player 10 ActiveX has no upgrage/conflict relationship with it.

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            WARNING: Payload cannot be installed due to dependent operation failure

                                                             

                                                             

                                                            ERROR: Verifying payload integerity : Failed with code 1

                                                             

                                                             

                                                            ERROR: MsiConfigureProductEx failed with error: 1612

                                                             

                                                             

                                                            ERROR: The following payload errors were found during install:

                                                             

                                                             

                                                            ERROR:  - Adobe Flash Player 10 Plugin: Install failed

                                                             

                                                             

                                                            ERROR:  - Microsoft_VC90_ATL_x86: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe Media Player: Install failed

                                                             

                                                             

                                                            ERROR:  - Microsoft_VC90_CRT_x86: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe Flash Catalyst Panini: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe Player for Embedding: Install failed

                                                             

                                                             

                                                            ERROR:  - AdobeHelp: Install failed

                                                             

                                                             

                                                            ERROR:  - Microsoft_VC90_MFC_x86: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe Media Encoder CS5 X64: Install failed

                                                             

                                                             

                                                            ERROR:  - AdobeTypeSupport CS5: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe Flash Fonts1: Install failed

                                                             

                                                             

                                                            ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed

                                                             

                                                             

                                                            ERROR:  - Microsoft_VC90_CRT_x86_x64: Install failed

                                                             

                                                             

                                                            ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe Flash Player 10 ActiveX: Install failed

                                                             

                                                             

                                                            ERROR:  - AdobeCMaps CS5: Install failed

                                                             

                                                             

                                                            ERROR:  - Adobe AIR: Install failed

                                                             

                                                             

                                                            -------------------------------------------------------------------------------------

                                                             

                                                             

                                                            • 27. Re: FlashBuilder 4 burrito install failed
                                                              blufish1969 Community Member

                                                              I am getting the same issue installin on a imac osx snow leopard, i have uninstalled flash player and it still tells me it is installed.

                                                               

                                                               

                                                              getting very frustrated now

                                                               

                                                               

                                                              Exit Code: 7
                                                              -------------------------------------- Summary --------------------------------------
                                                              - 0 fatal error(s), 4 error(s), 3 warning(s)
                                                              WARNING: Payload {C7BDD22E-AD27-4B06-BEB9-F97BC4D89671} Flash Player is already installed and the session payload {8188241B-96AB-4841-9B8E-7E26BBE842F0} Flash Player has no upgrage/conflict relationship with it.
                                                              WARNING: Warning: {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
                                                              WARNING: Warning: {4687A306-D716-4D7A-B0AA-EAB65D17F149} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
                                                              ERROR: Verifying payload integerity : Failed with code 1
                                                              ERROR: Custom Action for payload {E6163EA9-EBB0-41C4-83AF-E85829482031} Adobe Flash Builder returned error. Failing this payload.
                                                              ERROR: The following payload errors were found during install:
                                                              ERROR:  - Adobe Flash Builder: Install failed
                                                              -------------------------------------------------------------------------------------

                                                               

                                                               


                                                              Any ideas?

                                                               

                                                              thanks

                                                               

                                                              Mark

                                                              • 28. Re: FlashBuilder 4 burrito install failed
                                                                blufish1969 Community Member

                                                                Hi all,

                                                                 

                                                                i have solved this issue.

                                                                 

                                                                use these steps:

                                                                 

                                                                1. uninstall flash player.

                                                                2. make sure the flash builder burrito dmg file in on a share part of the mac as you will need to access it from another user account.

                                                                3. restart the mac holding down the shift key on start up to enter safe mode (this will be in red on the login window)

                                                                4. you will now be asked to login (if you are on a network login you will need to use the local admin details as the network doesn't work on safe mode).

                                                                5. mount the flash builder burrito dmg file and install.

                                                                6. restart your mac and login as normal then start flash builder burrito as normal.

                                                                 

                                                                there you go easy eh!

                                                                 

                                                                Burrito will be installed along side your current version of flash builder standard or pro.

                                                                 

                                                                i had to do the same on my windows machine also, startup in safe mode and install as normal.

                                                                 

                                                                hope this helps some of you if not all.

                                                                 

                                                                 

                                                                Mark

                                                                • 29. Re: FlashBuilder 4 burrito install failed
                                                                  dmcqueen7 Community Member

                                                                  I was able to install FB Burrito on one computer, but not two others.

                                                                   

                                                                  Install quites on Exit Code 7.

                                                                   

                                                                  I followed instructions above for installing run times.

                                                                   

                                                                  The one computer where install works has Visual Studio installed, so I installed it on computers that will not install Burrito.

                                                                   

                                                                  Still no go.

                                                                   

                                                                  I have never had a problem installing FlashBuilder to this point.

                                                                   

                                                                  Too bad because I enjoy working with FlashBuilder.

                                                                   

                                                                  But will now have to move to another platform for developing mobile apps.

                                                                  • 30. Re: FlashBuilder 4 burrito install failed
                                                                    C. Agruss (Adobe) Adobe Employee

                                                                    I too get Exit Code 7 every few days on Win (I typically install on Win at least once a day, and sometimes several times per day). When this happens, ~90% of the time I can just reboot, re-run the installer, and it will succeed on the second attempt.

                                                                     

                                                                    For more stubborn cases, try the newer KB article here:

                                                                    http://kb2.adobe.com/cps/843/cpsid_84332.html

                                                                     

                                                                    -Chris

                                                                    • 31. Re: FlashBuilder 4 burrito install failed
                                                                      Alirio Boquin Community Member

                                                                      Hi there !!!

                                                                       

                                                                      I get the same error, and I spend a day of time finding a FIX.

                                                                       

                                                                      I run Windows Vista, my problem was the User Name of my profile.

                                                                       

                                                                      My name is: Alirio the user is @lirio.

                                                                       

                                                                      The solution was, login in Vista as Administrator I install Flash Builder Burrito and

                                                                      the error has gone.

                                                                       

                                                                      I really hope this work for you too.

                                                                       

                                                                      Regards.

                                                                      • 32. Re: FlashBuilder 4 burrito install failed
                                                                        C. Agruss (Adobe) Adobe Employee

                                                                        Thanks Alirio, glad you were able to resolve that as described.

                                                                         

                                                                        Installer Exit Code 7 is somewhat generic, and can have a number of different causes, many of them not related to the user name.

                                                                         

                                                                        Here are the most current troubleshooting steps I'm aware of:

                                                                        http://kb2.adobe.com/cps/844/cpsid_84451.html

                                                                        and

                                                                        http://kb2.adobe.com/cps/843/cpsid_84332.html

                                                                         

                                                                        @dmcqueen7 - perhaps see if one of these workaround will solve the conflict you described with Visual Studio.

                                                                         

                                                                        -Chris