Hi, I have been having problems with my adobe files. I have the free download version (dobe reader 9) and i have been using it for some years now, just downloading the new versions and stuff, but now i tried opening my adobe files and i cant edit them, I tried opening a new adobe file from USCIS.gov usually i fill out N-400, I-90, I-134 and so on and i open the file but i can no longer fill them out electronically. I keep getting a ACROBAT SECURITY window that reads "
this document enabled extended features in Adobe Reader. The use of the extended features has expired" and then another window that reads "this document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available, Please contact the author for the original Version of this document" I tried calling the adobe company but they directed me here. I really need help! Please help me!
They are no doubt using a product called LiveCycle Extensions for Reader.
This is a VERY expensive server side product and I've noticed that some agencies like the IRS have not updated their product (due to the cotst) to work with the latest version of Reader. Mostly the answer to this has been to use an older version of Reader (version 8 or lower).