AppName: adobecaptivate.exe AppVer: 126.96.36.1996 ModName: imageutils.dll
ModVer: 188.8.131.526 Offset: 000015e6
Can you try this and tell us whether it resolved the issue:
1. Go to preferences dialog at Recording: FMR
2. In the Working Folder, set 'C:\Test' - basically set the temp folder in your root directory.
No, this did not resolve the issue.
I am not sure what this means -
"Strange part is we are getting this message after we create MSI through Adobe customisation tool."
Could you please elaborate on this?