4 Replies Latest reply: Aug 29, 2011 1:37 PM by KMattek RSS

    Problem filling out forms

    GauiC Community Member

      I am using Adobe Acrobat Reader 9.3.0.

      Some users at my company are having problems when opening pdf's that have fillable fields in them.

      They get an error when opening the document:

      Access denied.

      And following that error:

      This document enabled extended features in Adobe Reader. The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document.

       

      However this error is not computer related error, if I log on to a computer as user1 (non local admin user) the document opens fine and I am able to fill in the forms), then I log on as user2 (local administrator rights) and the document gives me these errors.

       

      Also if I go to Edit/Preferences/Security logged in as a usere that is getting the error then I get this error additionaly:

      Your signature appearance file appears to be corrupt. Would you like to delete this file? Acrobat error. Access denied

      When I browse to %appdata%\roaming\adobe\acrobat\9.0\security\ then there is no appearances.acrodata there to delete.

       

      any ideas?

       

      GauiC