I am trying to install Adobe Reader 9 on a friend's computer. He desperately needs it to print pdf documents.
I have tried everything I know, including removing all traces of Adobe from the registry and from the files. I don't seem to be able to remove the file pdfshell.dll, though. Every time I download Adobe Reader 9.4 to install it , I get the following error code:
Error 1402_Could not open key HKLM\Software\Microsoft\Windows\Current Version\Run\OptionalComponents\IMAIL
Then the system backs out of the operation.
What can I do?