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I haven't tried it with RoboHelp but on my site I have smaller images linked to larger images and they just open in a new browser tab. Have you tried that making sure the larger images are included as baggage files?
Also have you tried custom size popups?
See www.grainge.org for RoboHelp and Authoring tips
I tried using the 'baggage files' method but the enlarged/actual image opens in a new browser window. The issues are:
(a) This enlarged image opens in a browser window with traditional menus, status bar etc. It is actually not a frame just as programmers are able to show enlarged view of an image thumbnail. For that, I may need to bring in programmers that I seriously want to avoid.
(b) I cannot set the location (x-y axis) to where the popup should apear. By default, it opens in traditional top-left corner whereas ideally, it should appear around the image where the user clicks (around the thumbnail). Again, I want to avoid bringing in the programmers into the scene here.
I tried another option though.
I created a new HTML that had the Enlarged/Actual size image as its background image. Now in hyperlink properties of thumbnail, I linked this HTML, and it works perfectly fine. There is no menu bar, status bar, and it opens right around the thumbnail where the user clicks. The ONLY issue is that I would need to have as many new HTMLs as I have thumbnails (and corresponding enlarged images).
Your thoughts please on any workaround?