Hi Margaret_M,
I notice you have had multiple issues since joining the User
forums - a great deal more than most new users. Sorry to see it.
You can help us help you by being as specific as possible about
your problem, as in:
Write a general description of the problem ...
... followed by "I did" (list each step in order)...
... Step 1, then
... Step 2, then
... Step 3, and
...I expected this result ... but ...
... I got this result instead
That is a short description of standard operating procedure
when reporting bugs, and it would help us a great deal if the
"bugs" you are finding were reported that way. To this specific
problem, "more file corruption issues" isn't much help (it's no
help at all, actually, because it seems to assume that we've read
all your posts and are looking over your shoulder as you are
working). Not possible.
In fact, we probably missed your earlier posts, so we are in
the dark about what "more" (file corruption issues) might mean. Can
you explain what "corruption" means in the sense you are using it?
Sending your file: Some times an ACE (Adobe Community
Expert) will offer to look at a problem file, but only if we feel
that we understand the problem well enough to tackle it
intelligently. Adobe staff doesn't normally frequent these forums,
leaving support herein to the ACEs.
All I know is that I've seen your name from time to time
recently, usually with someone helping or trying to help, and it
seems your posts are generally displaying various degrees of
frustration. That is not a bad thing - to be frustrated, that is.
But let's see if we can attack the issues intelligently, and that
has to start with you explaining what is happening on a desktop
that we cannot see. Your turn to talk ...
Thanks.