6 Replies Latest reply: Nov 1, 2010 12:15 PM by eid.dennis@arcor.de RSS

    Problem beim Installieren von Adobe.

    eid.dennis@arcor.de

      Hi mein Name ist Dennis,
      bin neu hier kurz über mich machen eine Ausbildung auf der SRH Fachhochschule zum Mediadesigner.
      Deswegen habe ich mir die Adobe Premium Design CS5 für mac gekauft.
      Habe es auf meinem Imac Installiert geht ohne Probleme.
      So habe dann mir ein Macbook Pro gekauft und wollte es dort auch drauf spielen da ich sehr viel unterwegs bin
      und auch unterwegs arbeiten möchte.
      Ich habe alles wie bei meinem Imac gemacht und am Ende beim Installieren wurden nur 3% Installiert und dann wurde die CD ausgeworfen und es kommt eine Fehlermeldung die so lauten :

       

      Exit Code: 7
      -------------------------------------- Summary --------------------------------------
      - 0 fatal error(s), 77 error(s), 68 warning(s)
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      WARNING: Payload cannot be installed due to dependent operation failure
      ERROR: Unable to locate folder for token SharedDocuments.
      ERROR: Unable to locate folder for token SharedDocuments.
      ERROR: Unable to locate folder for token SharedDocuments.
      ERROR: Unable to locate folder for token SharedDocuments.
      ERROR: The following payload errors were found during install:
      ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
      ERROR: - Adobe CSXS Infrastructure CS5: Install failed
      ERROR: - SiteCatalyst NetAverages: Install failed
      ERROR: - Adobe Photoshop CS5 Support: Install failed
      ERROR: - Adobe Bridge CS5: Install failed
      ERROR: - HIL Help Search: Install failed
      ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-de_DE: Install failed
      ERROR: - AdobeHelp: Install failed
      ERROR: - Adobe AIR: Install failed
      ERROR: - AIR2 For Adobe Flash Pro: Failed due to Language Pack installation failure
      ERROR: - DeviceCentral_DeviceCentral3LP-de_DE: Install failed
      ERROR: - Suite Shared Configuration CS5: Install failed
      ERROR: - Photoshop Camera Raw: Install failed
      ERROR: - AdobeColorCommonSetCMYK: Install failed
      ERROR: - Camera Profiles Installer: Install failed
      ERROR: - Adobe Mini Bridge CS5: Install failed
      ERROR: - Adobe Media Player: Install failed
      ERROR: - Adobe Player for Embedding: Install failed
      ERROR: - Adobe Media Encoder CS5: Install failed
      ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-de_DE: Install failed
      ERROR: - Adobe SING CS5: Install failed
      ERROR: - Adobe SwitchBoard 2.0: Install failed
      ERROR: - AdobeColorJA CS5: Install failed
      ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-mul: Install failed
      ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
      ERROR: - Players For Adobe Flash Pro: Install failed
      ERROR: - Adobe BrowserLab CS Live: Install failed
      ERROR: - Adobe Dreamweaver CS5_AdobeDreamweaver11de_DELanguagePack: Install failed
      ERROR: - iPhone Publishing: Install failed
      ERROR: - Adobe InDesign CS5 Application Base Files_7.0.1.508_AdobeInDesign7AppBase-mul: Install failed
      ERROR: - CSXS Story Extension: Install failed
      ERROR: - Adobe XMP Panels CS5: Install failed
      ERROR: - Adobe Illustrator CS5: Failed due to Language Pack installation failure
      ERROR: - DeviceCentral: Failed due to Language Pack installation failure
      ERROR: - AdobeTypeSupport CS5: Install failed
      ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
      ERROR: - AdobeColorCommonSetRGB: Install failed
      ERROR: - Adobe Utilities CS5: Install failed
      ERROR: - Adobe Flash CS5_AdobeMobileExtension_Flash11-de_DE: Install failed
      ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
      ERROR: - Adobe InDesign CS5 Application Language Files_7.0.1.508_AdobeInDesign7AppLang-de_DE: Install failed
      ERROR: - Adobe Illustrator CS5_AdobeIllustrator15de_DELanguagePack: Install failed
      ERROR: - Adobe CSXS Extensions CS5: Install failed
      ERROR: - Adobe Photoshop CS5 German Language Pack_AdobePhotoshop12-de_DE: Install failed
      ERROR: - Adobe Toolhints CS5: Install failed
      ERROR: - AdobeOutputModule: Install failed
      ERROR: - Adobe InDesign CS5 Application Feature Set Files: Install failed
      ERROR: - Adobe InDesign CS5 Application Base Files2: Install failed
      ERROR: - Adobe Flash CS5_AdobeFlash11-de_DELanguagePack: Install failed
      ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
      ERROR: - PDF Settings CS5: Install failed
      ERROR: - Creative Suite 5 Design Premium: Install failed
      ERROR: - Adobe Linguistics CS5: Install failed
      ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
      ERROR: - DynamiclinkSupport: Install failed
      ERROR: - AdobeColorEU CS5: Install failed
      ERROR: - AdobePDFL CS5: Install failed
      ERROR: - Adobe InDesign CS5 Application Base Files2_7.0.1.508_AdobeInDesign7AppBase2-mul: Install failed
      ERROR: - AdobeCMaps CS5: Install failed
      ERROR: - AdobeColorNA CS5: Install failed
      ERROR: - Flash Player: Install failed
      ERROR: - Required Common Fonts Installation: Install failed
      ERROR: - AIR2 For Adobe Flash Pro_AIR2_Flash11-de_DE: Install failed
      ERROR: - Adobe Flash CS5: Failed due to Language Pack installation failure
      ERROR: - AdobeColorPhotoshop CS5: Install failed
      ERROR: - Adobe Buzzword CS5: Install failed
      ERROR: - Adobe Dreamweaver CS5: Failed due to Language Pack installation failure
      ERROR: - Recommended Common Fonts Installation: Install failed
      ERROR: - Adobe Extension Manager CS5: Install failed
      ERROR: - TLF For Adobe Flash Pro: Install failed
      ERROR: - Pixel Bender Toolkit: Install failed
      ERROR: - Adobe ReviewPanel CS5: Install failed
      -------------------------------------------------------------------------------------
      Was hat das zu bedeuten ?
      MfG eid91
      Schonmal Danke:-)

        • 1. Re: Problem beim Installieren von Adobe.
          125576

          dazu findest du massen haft beiträge  . gib Exit Code: 7 mal bei google ein .

          mein fheler findet man da leider garnicht aber deinen habe ich da schon oft gesehen . hahaha

           

          besten gruss

          • 2. Re: Problem beim Installieren von Adobe.
            eid.dennis@arcor.de Community Member

            Also ich bin im Internet nicht so ganz fündig geworden hab jetzt noch mal meine Berechtigungsnummer an Adobe geschickt mit der bitte das ich eine 2 Nummer bekomme um die programme auch auf meinem laptop zu machen.

            Weil des kann ja nicht sein das ich das nur auf einen Rechner Installieren kann für das Geld :-)

             

            MfG Dennis

            • 3. Re: Problem beim Installieren von Adobe.
              Mylenium MVP
              Weil des kann ja nicht sein das ich das nur auf einen Rechner Installieren kann für das Geld :-)

               

              Na wach mal auf aus deinem Traum... Sorry, dieses Anspruchsdenken solltest du dir schnellstmöglich abgewöhnen! Ich weiss, dass dir als Student jeder Euro wehtut (oder vielleicht doch nicht?), aber das sollte dir nicht den Blick vernebeln, dass du nur eine Lizenz gekauft hast. Is ja schön, dass das große rote A dir 2 Aktivierungen gibt damit du mobil arbeiten kannst, aber das ändert an der Sachlage nix - es ist eine Lizenz. Also immer schön auf'm Teppich bleiben, denn einen rechtlichen Anspruch hast du darauf noch lange nicht. Du kriegst wahrscheinlich deshalb auch keine 2te Nummer, und selbst wenn du eine neue Serial kriegst, wird die andere dann wohl serverseitig ausgeknipst. Unabhängig davon, ist der Fehler in deiner Installation relativ eindeutig:

               

              ERROR: Unable to locate folder for token SharedDocuments.

               

              Du hast ein ganz ordinäres Problem mit deinen Permissions, und das läßt sich mit deinem Disk Utility oder OnyX reparieren oder eben durch manuelles Setzen der Permissions...

               

              Mylenium

              • 4. Re: Problem beim Installieren von Adobe.
                eid.dennis@arcor.de Community Member

                Hi,

                Also hab es so gemacht geht aber immer noch nicht.

                Kann es daran liegen das ich meinen Benutzter Order verschoben habe?

                 

                MfG Dennis

                • 5. Re: Problem beim Installieren von Adobe.
                  Mylenium MVP
                  Kann es daran liegen das ich meinen Benutzter Order verschoben habe?

                   

                  *argh* Na dann is ja alles klar... Dann mach mal wenigstens ein Alias oder einen Symbolic Link von der neuen location auf die ursprüngliche. Der sollte dann ordnungsgemäß abgeklappert werden und dann der Install funktionieren....

                   

                  Mylenium

                  • 6. Re: Problem beim Installieren von Adobe.
                    eid.dennis@arcor.de Community Member

                    Vielen Danke,

                    Hab es wieder hinbekommen das war jetzt eine Arbeit :-)

                    Noch mal Danke

                     

                    MfG Dennis