2 Replies Latest reply on Nov 3, 2010 9:56 AM by pjv@gs

    RH7 - getting snippet apj error message

    pjv@gs Level 1

      I'm using RoboHelp 7 HTML with WebHelp Pro layout.  I had an existing snippet that I was linked not being used in any help topic so I deleted it. In addition, I moved snippets up and down in the Snippet pod so that they would appear in alphabetical order. I did save my snippets using Save All after I deleted and moved them around.

       

      However, I noticed that the snippet that I thought had been deleted was still down at the bottom of the list in the Snippet pod. When I tried to delete it again, I got the following error message.

       

      FYI - I restored my backup project and tried some of the same actions again. Moving snippets and then deleting the one that wasn't being used. Got the same error message.

       

      How do I resolve this snippet problem in RH7?

       

      snippet apj error.jpg

        • 1. Re: RH7 - getting snippet apj error message
          The Real Mike73 Level 1

          Open the APJ file in Notepad and manually edit it so it matches the structure you have.

          • 2. Re: RH7 - getting snippet apj error message
            pjv@gs Level 1

            Thanks. I tried that and still got the same error message.  I even put the snippet names in alphabetical order via Notepad. However, when I re-opened RoboHelp 7 and the snippet pod, the names were still out of sequence. I would have thought the pod view would be updated to match the sequence in my apj file but that didn't happen.

             

            When I resequenced (moving them up and/or down in the pod view) and saved, everything seemed okay.  But then I tried to delete one of the snippets that was not being used anywhere and got the same error message.

             

            I'm hoping this is just a RoboHelp 7 issue and that things will be okay when I upgrade to version 8.

             

             

            Here's whats in the rhsnippet.apj file:

             

            <?xml version="1.0" encoding="utf-8"?>
            <rhpml majorversion="2" minorversion="0">
            <files>
              <file>

               <name>breadcrumb_trail_SRSForm_SharePoint_eLearning_HomePage.hts</name>
               <comments></comments>
              </file>
              <file>
               <name>Clearance_Difference_Exception.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Control_Total_Break.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Collateral_Reconciliation.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Derivative_Reconciliation.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>DEF_Balances.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>GL_Exception.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Hint_GUI_Filter_Selection_Counter.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Hint_GUI_Grid_common_functionality.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Interco_Deriv_Recon.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Interest_Difference_Exception.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Jnl_SumDetail_Hint_DrillDown_Underlying_data.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Jnl_SumDetail_Hint_Underlying_Data_DrillDown_not_available_for.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Journal_Codeblock_Validation_Control_Calculation.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Net_Asset_Control_Calculation.hts</name>
               <comments></comments>
              </file>
              </file>

               <name>Net_Asset_Control_window_boilerplate.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>PARA_BSW_Reconciliation.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Query_tab_Business_Date_definition.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Query_tab_Business_Date_you_need_to.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Query_tab_Entity_definition.hts</name>
               <comments></comments>
              </file>
              <file>

               <name>Query_tab_GAAP_Type_definition.hts</name>
               <comments></comments>
              </file>
              <file>
              
               <name>Query_tab_GAAP_Type_you_need_to.hts</name>
               <comments></comments>
              </file>
              <file>
              
              
            </files>
            </rhpml>