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First, which OS do you have? If Win7, check the FW driver. You want the one with "Legacy" in the name.
Second, I'd first swap out the cable.
Third, I'd try a known good FW device.
I agree with Bill. If the connection used to work and suddenly doesn't, it's most likely a hardware issue.
But, assuming you're capturing from a tape-based camcorder, you can also try using a program like WinDV or Windows MovieMaker to see if the connection problem is unique to Premiere Elements.
I have Windows 7, and it says that the driver is updated, don't remember if it's legacy or not - what do you mean by a good FW device? Do you mean a good firewire cable? Eric
That would be a device (a camcorder, for instance) that you KNOW works -- because, for instance, you've checked it on another computer.
Bill, I believe, is trying to walk you through troubleshooting so that you can figure out if your problem is mechanical (a FireWire card or camcorder connection failure, for instance) or a problem with your operating system.
Steve has nailed it correctly.
The chain is Computer (things like drivers, settings, etc.), the FW connector (either card, or MoBo), cable, FW device (either the internals of the device, or its connector). Any one of those could be an issue, so removing each from the list of "usual suspects," is where I want to go. Could be any one, or in a worst-case, several.