0 Replies Latest reply: Nov 4, 2010 6:37 AM by RickEEE RSS

    Contribute changes case in pathname

    RickEEE Community Member

      Why does Contribute change the case of folder names?  For example, folder names in Windows Explorer include "KMS,"  so a pathname might be Y:\KMS\folderX\file.html.  But, when that file is referenced in a URL created in Contribute, the KMS is now lower case, for example:  http://xyz/kms/folderX/file.html.   This really is not a problem from a navigation point of view, but in a knowledge management system that spiders content this is a problem because the spider is case sensitive.  And, if the same file has two different versions of the URL - one with UPPER case and another with lower case - it will spider it twice thinking it's two different files which yields two hits in the search results of the knowledge base.

       

      I have seen no property setting in Contribute or the spider that modifies this property.  Thoughts?