4 Replies Latest reply: Apr 11, 2011 8:43 AM by RickEEE RSS

    Slow performance: Contribute

    RickEEE Community Member

      I just noticed something. Has anyone experienced this and do you have a solution?

       

      Contribute sometimes pauses after editing Page Properties, clicking Choose, clicking Publish, or clicking Edit and it seems to ‘hang’ until I click the mouse again or display a different window, for example, SharePoint.  After doing this, Contribute “snaps out of it” and shows what it is supposed to show, or do what it is supposed to do.  I’m thinking that this might be either RAM or Windows operating system related.  Anyone have any thoughts or background on how RAM is allocated or another explanation why this might be happening and a fix for it?

       

      I'm running XP on a Dell Latitude laptop, 1 GB RAM, Contribute CS3.

        • 1. Re: Slow performance: Contribute
          RickEEE Community Member

          Does Contribute read the Design Notes information?  I noticed that Dreamweaver does, but at least displays a message indicating that it does.

          If Contribute does, it would help explain the pauses and waits.  Anyone know?

           

          Another 'shot in the dark' to help explain the slow performance - I have Contribute Publishing Services rollbacks set to 40 (a business requirement). Does this large number of old files in any way affect every day Contribute performance - edits, publish, ... ?

           

          Message was edited by: Woopie!

          • 2. Re: Slow performance: Contribute
            RickEEE Community Member

            Additional information:

             

            I"ve also noticed delays/pauses outside of Contribute, for example in Windows Explorer. Although not the 15-45 second delays that Contribute exhibits, these delays in Windows Explorer are noticable, about 3-5 seconds.  Examples include changing a file name or moving a file into a folder.

             

            Am hoping someone has some ideas or solutions, soon. Time is running out for Contribute, although I believe the problem will travel to its replacement...

            • 3. Re: Slow performance: Contribute
              RickEEE Community Member

              Also, the status pop-up window frequently does not disappear and I cannot close it. I have to drag it out of the way to edit a page. Once the page is Published, the pop-up window disappears as it should.

              • 4. Re: Slow performance: Contribute
                RickEEE Community Member

                Deleting the Configuration folder in the Contribute sandbox (C:\Documents and Settings\xyzUSER\Local Settings\Application Data\Adobe\Contribute CS3) fixed the slow performance issue. Contribute automatically recreates that folder on next application startup.  Have also noticed that occasional regular purging of this directory is needed, depending on how often Contribute is used. I'm an all-day long user, every day, so once per month purge seems appropriate. Adjust yours accordingly.