1 Reply Latest reply on Nov 5, 2010 10:40 AM by Jim Lester

    Deactivating a lost device

    teneze

      Does any one no how to deactivate a device that is no longer in your possession? 

        • 1. Re: Deactivating a lost device
          Jim Lester Level 4

          In order to deactivate a device, you must have the device.  However other than wanting to remove your information from the device, it doesn't matter much, since deactivation does not increase your activation allowance (instead the activation count slowly grows over time to account for lost devices).