5 Replies Latest reply on Nov 12, 2010 3:14 PM by glennbah

    Extension Manager will not launch

    Judge Ned

      I'm running a newly purchased/installed copy of CS5 on a newly purchased 2 x 2.4 GHz Quad-Core Intel Xeon running Snow Leopard with 8 GB RAM. I cannot get the Extension Manager to launch. I've tried several of the suggestions on the boards, i.e. dumping prefs. Can anyone tell me the problem based on this crash log?

       

       

      Process:         Adobe Extension Manager CS5 [1765]

      Path:            /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5

      Identifier:      com.adobe.ExtensionManager

      Version:         "5.0.0.298" (5.0.298)

      Code Type:       X86 (Native)

      Parent Process:  launchd [102]

       

      Date/Time:       2010-11-04 22:38:05.431 -0400

      OS Version:      Mac OS X 10.6.4 (10F2521)

      Report Version:  6

       

      Interval Since Last Report:          658735 sec

      Crashes Since Last Report:           12

      Per-App Interval Since Last Report:  4 sec

      Per-App Crashes Since Last Report:   2

      Anonymous UUID:                      805DD2FF-FD0D-48C5-93F2-D8F81A18B0ED

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000004

      Crashed Thread:  10

       

      Thread 0:  Dispatch queue: com.apple.main-thread

      0   libSystem.B.dylib             0x98f120fa mach_msg_trap + 10

      1   libSystem.B.dylib             0x98f12867 mach_msg + 68

      2   com.apple.CoreFoundation      0x98a1cfaf __CFRunLoopRun + 2079

      3   com.apple.CoreFoundation      0x98a1c094 CFRunLoopRunSpecific + 452

      4   com.apple.CoreFoundation      0x98a1bec1 CFRunLoopRunInMode + 97

      5   com.apple.HIToolbox           0x95c5cf9c RunCurrentEventLoopInMode + 392

      6   com.apple.HIToolbox           0x95c5cd51 ReceiveNextEventCommon + 354

      7   com.apple.HIToolbox           0x95de5130 _AcquireNextEvent + 54

      8   com.apple.HIToolbox           0x95ddadec RunApplicationEventLoop + 228

      9   com.adobe.ExtensionManager    0x0000622b main + 4417

      10  com.adobe.ExtensionManager    0x00002b3a start + 54

       

      Thread 1:  Dispatch queue: com.apple.libdispatch-manager

      0   libSystem.B.dylib             0x98f38942 kevent + 10

      1   libSystem.B.dylib             0x98f3905c _dispatch_mgr_invoke + 215

      2   libSystem.B.dylib             0x98f38519 _dispatch_queue_invoke + 163

      3   libSystem.B.dylib             0x98f382be _dispatch_worker_thread2 + 240

      4   libSystem.B.dylib             0x98f37d41 _pthread_wqthread + 390

      5   libSystem.B.dylib             0x98f37b86 start_wqthread + 30

       

      Thread 2:

      0   libSystem.B.dylib             0x98f379d2 __workq_kernreturn + 10

      1   libSystem.B.dylib             0x98f37f68 _pthread_wqthread + 941

      2   libSystem.B.dylib             0x98f37b86 start_wqthread + 30

       

      Thread 3:

      0   libSystem.B.dylib             0x98f379d2 __workq_kernreturn + 10

      1   libSystem.B.dylib             0x98f37f68 _pthread_wqthread + 941

      2   libSystem.B.dylib             0x98f37b86 start_wqthread + 30

       

      Thread 4:

      0   libSystem.B.dylib             0x98f1220e mach_wait_until + 10

      1   libSystem.B.dylib             0x98f995a9 nanosleep + 345

      2   com.adobe.ExtensionManager    0x00141e0b ScObjects::Thread::sleep(unsigned int) + 143

      3   com.adobe.ExtensionManager    0x00141e6b ScObjects::Thread::wait(unsigned int) + 23

      4   com.adobe.ExtensionManager    0x00138a34 ScObjects::BridgeTalkThread::run() + 332

      5   com.adobe.ExtensionManager    0x00142375 ScObjects::Thread::go(void*) + 315

      6   libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      7   libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 5:

      0   libSystem.B.dylib             0x98f120fa mach_msg_trap + 10

      1   libSystem.B.dylib             0x98f12867 mach_msg + 68

      2   com.adobe.adobeswfl           0x157be18f ExternalPlayer_Initialize + 465535

      3   libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      4   libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 6:

      0   libSystem.B.dylib             0x98f12142 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x98f3fcbc _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x98f88203 pthread_cond_wait + 48

      3   com.adobe.adobeswfl           0x1576bf54 ExternalPlayer_Initialize + 129092

      4   com.adobe.adobeswfl           0x1553c34a 0x1552d000 + 62282

      5   com.adobe.adobeswfl           0x1576bce7 ExternalPlayer_Initialize + 128471

      6   com.adobe.adobeswfl           0x1576bd3f ExternalPlayer_Initialize + 128559

      7   libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      8   libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 7:

      0   libSystem.B.dylib             0x98f12142 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x98f3fcbc _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x98f88203 pthread_cond_wait + 48

      3   com.adobe.adobeswfl           0x1576bf54 ExternalPlayer_Initialize + 129092

      4   com.adobe.adobeswfl           0x1553c34a 0x1552d000 + 62282

      5   com.adobe.adobeswfl           0x1576bce7 ExternalPlayer_Initialize + 128471

      6   com.adobe.adobeswfl           0x1576bd3f ExternalPlayer_Initialize + 128559

      7   libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      8   libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 8:

      0   libSystem.B.dylib             0x98f12142 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x98f3fcbc _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x98f88203 pthread_cond_wait + 48

      3   com.adobe.adobeswfl           0x1576bf54 ExternalPlayer_Initialize + 129092

      4   com.adobe.adobeswfl           0x1553c34a 0x1552d000 + 62282

      5   com.adobe.adobeswfl           0x1576bce7 ExternalPlayer_Initialize + 128471

      6   com.adobe.adobeswfl           0x1576bd3f ExternalPlayer_Initialize + 128559

      7   libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      8   libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 9:

      0   libSystem.B.dylib             0x98f12142 semaphore_wait_signal_trap + 10

      1   libSystem.B.dylib             0x98f3fcbc _pthread_cond_wait + 1089

      2   libSystem.B.dylib             0x98f88203 pthread_cond_wait + 48

      3   com.adobe.adobeswfl           0x1576bf54 ExternalPlayer_Initialize + 129092

      4   com.adobe.adobeswfl           0x1553c34a 0x1552d000 + 62282

      5   com.adobe.adobeswfl           0x1576bce7 ExternalPlayer_Initialize + 128471

      6   com.adobe.adobeswfl           0x1576bd3f ExternalPlayer_Initialize + 128559

      7   libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      8   libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 10 Crashed:

      0   com.adobe.ExtensionManager    0x000cd76c CMacFileBuffer::Write(void const*, long) + 6

      1   com.adobe.ExtensionManager    0x0008327e CMacrFile::WriteLineEncode(wchar_t const*, unsigned int, bool) + 182

      2   com.adobe.ExtensionManager    0x0008310b CMacrFile::WriteString(wchar_t const*) + 55

      3   com.adobe.ExtensionManager    0x0002152e CMacrExtensionManager::CreateFileWithConstString(CString const&, CString const&) + 562

      4   com.adobe.ExtensionManager    0x0003d4a3 CMacrExtensionManager::ProcessXManDrivedProducts() + 573

      5   com.adobe.ExtensionManager    0x0003f320 CMacrExtensionManager::Init() + 7344

      6   com.adobe.ExtensionManager    0x000dbf6c COWLFrontController::Initialize() + 3280

      7   com.adobe.ExtensionManager    0x000edeec CommandExecutor::init() + 22

      8   com.adobe.ExtensionManager    0x000d9dc6 CommandExecutor_Impl::run() + 38

      9   com.adobe.ExtensionManager    0x000d9e4b CommandExecutor_Impl::runHelper(void*) + 17

      10  libSystem.B.dylib             0x98f3f81d _pthread_start + 345

      11  libSystem.B.dylib             0x98f3f6a2 thread_start + 34

       

      Thread 10 crashed with X86 Thread State (32-bit):

        eax: 0x00000000  ebx: 0x00000026  ecx: 0xb053575c  edx: 0x00000000

        edi: 0xb053575c  esi: 0x00d6ba60  ebp: 0xb05356a8  esp: 0xb05356a8

         ss: 0x00000023  efl: 0x00010202  eip: 0x000cd76c   cs: 0x0000001b

         ds: 0x00000023   es: 0x00000023   fs: 0x00000023   gs: 0x0000000f

        cr2: 0x00000004

       

      Binary Images:

          0x1000 -   0x1d1ff3 +com.adobe.ExtensionManager "5.0.0.298" (5.0.298) <70454C4E-E887-9203-990B-AB73BF5143B0> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS/Adobe Extension Manager CS5

        0x2fd000 -   0x300fe7 +libwchar.dylib ??? (???) <DE7B4F71-F31A-46F7-B70D-A8A157B5EB6B> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/libwchar.dylib

        0x304000 -   0x4fefef +AdobeOwl ??? (???) <466BD72B-E2A5-447A-9384-B6DC9AD3AE0C> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

        0x579000 -   0xa77fc3 +AdobeOwlCanvas ??? (???) <45219076-15E0-4A0D-9BC0-2FFED8EA7E46> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas

        0xbc0000 -   0xc07fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps

        0xc14000 -   0xc18ffc +com.adobe.AdobeCrashReporter 3.0 (3.0.20100302) <E6437929-0E69-8A56-E69F-F64305E82DD9> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

        0xc1f000 -   0xc5fff7  com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils

        0xf08000 -   0xf4ffc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/adobe_caps.framework/adobe_caps

      0x1465a000 - 0x1470ffe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib

      0x1552d000 - 0x15d30fe2 +com.adobe.adobeswfl ??? (1.0.7) <53D59B93-133D-41B4-AE25-83532E5C0F6C> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Resources/AdobeSWFL.bundle/Contents/MacOS/ AdobeSWFL

      0x1aa55000 - 0x1aa63fe7  libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <D9C4C209-068A-C5AB-9712-D7AB63A6A1A0> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib

      0x1aa67000 - 0x1aa79ff7  libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <7E55EEF6-E1EB-63A1-9A9B-D60121000A82> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib

      0x1aaa5000 - 0x1aaa6ff7  com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings

      0x1ee4c000 - 0x1f23efff +WebKit.dylib ??? (1.0.7) <6FB30C58-17FE-4A4B-971E-CDE89FB7DD1B> /Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/Frameworks/AdobeOwl.framework/Resources/WebKit.dylib

      0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <321A99FE-F169-91AE-66FF-B4CD007B3E9A> /usr/lib/dyld

      0x9007b000 - 0x9007effb  com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help

      0x90088000 - 0x900bbff7  com.apple.AE 496.4 (496.4) <7F34EC47-8429-3077-8158-54F5EA908C66> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE

      0x900bc000 - 0x900fdff7  libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <D4848B71-6745-4EC3-B6F1-1ACE09FCD9BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib

      0x9018c000 - 0x901adfe7  com.apple.opencl 12.1 (12.1) <DA2AC3FA-ED11-2D10-21E9-7BDF4778B228> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

      0x904a5000 - 0x904c0ff7  libPng.dylib ??? (???) <6402DF91-839A-BC6E-D4AC-3396493CC51D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib

      0x904ed000 - 0x90585fe7  edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

      0x90586000 - 0x90598ff7  com.apple.MultitouchSupport.framework 205.34 (205.34) <1D67629C-58B5-8FEF-E79F-49F507DF68EB> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t

      0x90730000 - 0x91010ff7  com.apple.AppKit 6.6.6 (1038.29) <6F28C335-6DC2-AE0E-B79A-F256DBD0BB45> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

      0x91011000 - 0x91012ff7  com.apple.TrustEvaluationAgent 1.1 (1) <FEB55E8C-38A4-CFE9-A737-945F39761B4C> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent

      0x91013000 - 0x91021ff7  com.apple.opengl 1.6.9 (1.6.9) <DAB01473-943F-2929-7E9F-FE4F28BB141E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

      0x912bf000 - 0x912cfff7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib

      0x912d0000 - 0x9137dfe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib

      0x9137e000 - 0x91b6d557  com.apple.CoreGraphics 1.545.0 (???) <DCED8E1A-7504-C31A-B6EF-98BFF1A61060> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics

      0x91b6e000 - 0x91c6ffe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib

      0x91c70000 - 0x91c72ff7  libRadiance.dylib ??? (???) <02AF7753-752E-0E89-6DD9-64526433B3C2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libRadiance.dylib

      0x91c97000 - 0x91cddff7  libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib

      0x91cde000 - 0x920f4ff7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib

      0x920f5000 - 0x92109ffb  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis

      0x921ca000 - 0x922f8fe7  com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

      0x92384000 - 0x92384ff7  com.apple.Carbon 150 (152) <3D0A348D-E07D-3676-31FF-48CAA73FA696> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

      0x926b5000 - 0x926bbfff  com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels

      0x926c8000 - 0x926e4fe3  com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting

      0x926e5000 - 0x9279bffb  libFontParser.dylib ??? (???) <067DC1A2-764B-41EA-B07E-4205472749B7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib

      0x9279c000 - 0x9279fff7  libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <E6B608C5-69CA-42E3-E58B-664D1EC9271F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib

      0x927a0000 - 0x927b1ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis

      0x927b2000 - 0x92862ff3  com.apple.ColorSync 4.6.3 (4.6.3) <0354B408-665F-8B3F-87FF-64E6322276F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync

      0x92863000 - 0x928a7ff3  com.apple.coreui 2 (114) <29F8F1A4-1C96-6A0F-4CC2-9B85CF83209F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

      0x928a8000 - 0x928e3feb  libFontRegistry.dylib ??? (???) <A102F61F-25D5-001A-20C3-56304C585072> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib

      0x928e4000 - 0x9290cff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib

      0x9290d000 - 0x9290dff7  com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

      0x9290e000 - 0x92912ff7  IOSurface ??? (???) <6B61B97F-F040-96DA-1DC3-F4FDE0BC2677> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

      0x92913000 - 0x9291dfe7  com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound

      0x929c8000 - 0x92cc1fef  com.apple.QuickTime 7.6.6 (1744) <B3B7DD5E-442A-B71A-FB1C-EE4B7FF1DB2E> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

      0x92cc2000 - 0x9302aff7  com.apple.QuartzCore 1.6.2 (227.22) <78560F52-094F-1A39-C13F-3520A77D9934> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

      0x93257000 - 0x933d9fe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib

      0x93647000 - 0x93801fe3  com.apple.ImageIO.framework 3.0.3 (3.0.3) <1EE81582-F114-89DA-C7BD-12577059E46F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO

      0x93823000 - 0x93884fe7  com.apple.CoreText 3.1.0 (???) <1372DABE-F183-DD03-03C2-64B2464A4FD5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText

      0x938b7000 - 0x938b7ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <BC501C9F-7C20-961A-B135-0A457667D03C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

      0x938b8000 - 0x93913ff7  com.apple.framework.IOKit 2.0 (???) <7899C1B1-F3B8-5797-9705-F0D317737B5B> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

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      Model: MacPro5,1, BootROM MP51.007F.B00, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 8 GB, SMC 1.39f11

      Graphics: ATI Radeon HD 5870, ATI Radeon HD 5870, PCIe, 1024 MB

      Memory Module: global_name

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.10.91.27)

      Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports

      Network Service: AirPort, AirPort, en2

      PCI Card: ATI Radeon HD 5870, Display, Slot-1

      Serial ATA Device: HL-DT-ST DVD-RW GH61N

      Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB

      Serial ATA Device: Maxtor 7H500F0, 465.76 GB

      Serial ATA Device: Maxtor 7Y250M0, 233.76 GB

      USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd300000

      USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0220, 0xfd320000

      USB Device: PTK-1240, 0x056a  (WACOM Co., Ltd.), 0x00bb, 0x1a200000

      USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000

      USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x5a110000

      FireWire Device: built-in_hub, Up to 800 Mb/sec

        • 1. Re: Extension Manager will not launch
          shutterthug Level 1

          I'm having the EXACT same problem, spent all kinds of time on phone with Adobe Support this am.  Had to FTP them my crash log and screenshots of the problem.  "We'll get back to you."  Not expecting a call back.  But this is annoying as hell, since it hangs up Dreamweaver every time it launches—compounding a separate crash issue related to DW + Rackspace.  Ugh.

          1 person found this helpful
          • 2. Re: Extension Manager will not launch
            Judge Ned Level 1

            Yeah, and I'm having the same problem on my computer at work as well. Very aggrivating. Hopefully some help will come. Please let me know if you figure out the problem, shutterthug!

            • 3. Re: Extension Manager will not launch
              Carl Sun Level 4

              In order to help troubleshooting, you can create a file named “ExManLog.YES” (the content of file doesn't matter, only the file name need be accurate) in "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/MacOS", then startup Extension Manager. you will get two log files in “/Users/<YourUserName>/Library/Application Support/Adobe/Extension Manager CS5”. Could you please upload these log files as attachment so others can give you some help? Thanks.

              • 4. Re: Extension Manager will not launch
                shutterthug Level 1

                SUCCESS, albeit the unexpected kind.  While trying to follow Judge Ned's instructions, I discovered that the permissions Users/Michael/Library/Applications Support/Adobe/Extension Manager CS5 did not include Read & Write for my specific user account.  Adding this fixed everything.  I was pretty sure I looked into this the first go around with this problem, but I after reinstalling the program I obviously needed to do it again.  Hope this helps someone else.

                • 5. Re: Extension Manager will not launch
                  glennbah

                  Fantastic!! I also found that allowing myself to have read and wright permissions also fixed this problem. One thing that I do not understand is that in the past,I "was" able to use Extension Manager.

                   

                  Thank you for your input.