0 Replies Latest reply on Nov 7, 2010 8:28 AM by pandamorezzzzzz

    Illustrator fails to open URGENT HELP

    pandamorezzzzzz

      Whenever I go to open Illustrator CS5 Extended, I get this message: http://i52.tinypic.com/16m6ow6.png I went to these forums before and I looked at a similar issue, and they said to get the Cleaner Tool or something so I did, but it said I need to unistall the product. I went to go uninstall the product but this message came up: http://i51.tinypic.com/2emcsjc.png I've reinstalled the product twice now and it begins to work the first time I open it, but then starts this whole error message over again. If there's even a number I can call to help me with this, that's be great. I'm a graphic designer and I urgently need my Illustrator to get my job done. Thank you in advance.

       

      :Run on W7, Asus Laptop