Do you have other Adobe software -- especially professional software, like the Creative Suite -- installed on your computer?
Also have you ensured that you have tried to install the program itself and not the extra content? Is this from a boxed set or from a download -- the purchased program or the trial?
I installed the program itself and not the content disk. I have the boxed set (Educational version), which I purchased.
Other Adobe software on the computer: CS4 web premium (I think it is called): Bridge, Contribute, Device Central, Dreamweaver, Adobe Drive, Extension Manager, Fireworks, Flash, Illustrator, Photoshop, Soundbooth. All CS4. I have a CS3 version of InDesign. Also: Acrobat 9 Pro, Reader 9, Captivate 5, Media Encoder CS5. Also something called Adobe Digital Editions, and Adobe Media Player. Elements 9 Organizer is installed when I installed Premiere Elements 9.
- David Fahy
The problem may be related to the CS4 software. (You especially want to check to see if Bridge is running in the background when you try to install Premiere Elements.)
You may want to contact Adobe Tech Support. (Click on the Contact button at the top of this page.) Make sure you ask for a manager if the person who answers the phone can't answer. Adobe does know how to work around this conflict!