6 Replies Latest reply: Nov 12, 2010 2:54 PM by JSS1138 RSS

    Importer in CS4 shuts down

    jbandy Community Member

      I have been having a problem importing a AVI into premiere CS4. When I import the file premiere hangs then closes down. Afterward I get an error that says the importer.exe has shut down.

       

      If I try to open up that project#1 again I get multiple errors and cannot import anything into the project#1. Then I receive an error that says premiere pro has encountered an error ..\..\src\remoteImporterModule.cpp-282. I'm not sure if the project#1 is now corrupt because I can open other projects but when I open project#1 Premiere gives me errors and shuts down almost as soon as I open it.

       

      How do I fix this problem?

       

      Do I just start fresh with a new project or is it my AVI?