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RoboHelp 8 - Broken links on opening a project

Guest
Nov 11, 2010 Nov 11, 2010

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I am on RoboHelp8 and have been using the software for a couple of months and now suddenly am getting this error on just one project -- the main project. I called RoboHelp support and they said that they don't support file specific issues. Can anyone please help me with this error? Before the error comes up, when I open the project, many messages come up first that say "The hyperlink "whatever.htm" used in "topic.htm", is outside of the current project and will not be shown in Project Manager". This message is coming up for many topics - seems like something has happened with the hyperlinks for this particular project. After these messages the Runtime Error comes up. I am relatively new user of RoboHelp and the person who worked on this before is no longer with the company and was using RoboHelp 5 (the upgrade from 5 to 8 caused other issues, but not this one). Any help would be greatly appreciated! Thanks.

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Community Expert ,
Nov 11, 2010 Nov 11, 2010

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I have branched this question into another thread as it is RoboHelp 8 related.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Community Expert ,
Nov 11, 2010 Nov 11, 2010

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Do you have the patches applied? See Help > About. You should have 8.0.2.

If not see Opening Projects on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Guest
Nov 11, 2010 Nov 11, 2010

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Thank you so much for quick your quick response.

I am on 8.0.2.208. I had a backup of the folder of the project with my last release thinking that I could go back to that point and work moving forward, but the errors generate with that one as well.

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Guest
Nov 11, 2010 Nov 11, 2010

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How can I view responses to the other thread for RoboHelp8?

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