Wednesday, November 10, 2010 12:16:40 PM PST
I am trying to prepare a newsletter created in Adobe InDesign to send to a Printer in Germany. This is the first time I'm sending a document to press since moving to Germany last February and the first time since upgrading my computer and software to:
MacBookPro: Model 5,3
Adobe InDesign: ver. 6.0.6
Adobe Acrobat Pro: ver. 9.4.0
The standard paper size in Europe is "A4" , slightly larger than our "Letter" size. Document was set up an "A4" document size. A4 is also selected on the Print menu.
Live Preflight shows "incorrect page size or orientation" and says:
Required: 612 pt. x 792 pt.
Current: 595.276 pt. x 841.89 pt.
Fix: Choose File/ Document Setup to specified required page size.
I tried changing the document setup to the "required" 612 x 792, and the document was squeezed into the smaller space, ruining the document formatting! I undid the damage and looked further for the incorrect preference setting.
There is a wrong setting somewhere, but I can't find it.
Distiller is rejecting the document and won't generate a PDF. The only other errors detected in Preflight were RGB color space issues.
All settings in InDesign Preferences, Print Menu and PDF generator are set for the size A4, yet Preflight insists that the Document
Size and Orientation are incorrect and suggests changing the size to 612 pt. x 792 pt.
I also noted that when setting up the PDF, I did not check "Optimized for Fast Web Viewing," yet when I generated the PDF, it "Optimized for Fast Web Viewing." It seems that there is some preference somewhere that is overriding my selections. But where....?!
I was able to generate a PDF from InDesign (without going through Distiller) and the printer was able to use the PDF. I was taught to always use Distiller when submitting files to printers, and to "package" the files. Is there some risk in sending files without using Distiller?
In addition to the page size/orientation issue, Europe has different standards for color space and printers' ink also. If anyone could shed some light on how I should adapt to European standards, I would be grateful.
I was disappointed that Adobe offered only paid support, although I purchased Adobe CS4 less than a year ago. For such an expensive
product, I would think free support would be available for at a minimum one year.