Try rebooting your computer before installing the second disc.
I think I already did that, but I'll try again.
should I try uninstalling disc 1, reboot and start again?
No no, definitely not!
If you installed disc 1, the programs are now completely installed. Disc 2 only contains additional content (like extra DVD menus and movie themes).
I had the same problem installing the second disc on my machine. But, when I rebooted, it installed right up.
thanks a lot for your prompt and informative response.
so, it is not necessary to have disc 2 loaded to make full use of
software? I'm not at home, but I just wanted to check
if I'm unable to load disc 2, I shouldn't return it?
Yes, you have the fully functioning software installed.
I don't know what's going on with your second disc, but it's more likely a Mac issue than a problem with the disc itself.
But, if you suspect it is, you can always download the additional content directly from the Adobe site.
And, until it gets fixed, you can certainly use the software as is!
If there is a physical problem with Disk 2, Adobe offers replacement disks. You would need to call them though. Also, many users have found that doing a disk copy, with a program, like ImgBurn, will often yield a disk that will now work well. If one has 2 burners, the Copy process is very easy and just burner to burner. If they only have one burner, the contents must be copied over to the HDD, and then the source disk is replaced in the burner with blank media, and the process continues to burn the copy.
Good luck, and let's hope that the reboot takes care of the issue.