2 Replies Latest reply on Nov 16, 2010 11:42 PM by vsh07

    Problem selecting “File/Attach to Email…” in Adobe Reader 9.4.1

    mstrel

      When I select  “Attach to Email..” from the "File" Menu in Adobe Reader 9.4.1, I get the following message:

      “Either there is no default mail client or the current mail client cannot fulfill the messaging request.  Please run Microsoft Outlook and set it as the default mail client.”

      I am running Windows 7, 64-bit and my default email client is Microsoft Outlook 2010 64-bit.  This problem has been discussed on many non-Adobe forums and the consensus opinion seems to be that, although Adobe Reader is compatible with Windows 7 64-bit, it still runs as a 32-bit program and that the email API requires either 64-bit->64-bit or 32-bit-> 32-bit but not 32-bit->64-bit calls.  I don’t know if this has ever been confirmed by Adobe. 

      Regardless of the cause, when I attempt to use the email feature in a relatively standard configuration it simply does not work.  

      Any suggestions?