I have just updated Photoshop CS3 to Photoshop CS5. I am attempting to install the Photoshop 12.0.1 update and the Camera Raw 6.3 update. When I start the installer for the 12.0.1 update, the screen demands that I close Adobe Photoshop CS 5 (Photoshop.exe). But I can't do that because it wasn't open to begin with. At least I didn't open it and there is nothing on the screen to indicate that it is open. Similarly, when I attempt to install the Camera Raw 6.3 update, it prompts me to close Adobe Bridge CS5 (Bridge exe) and Adobe Photoshop CS5 (Photoshop.exe). But, once again, I didn't open them to begin with. So in each case I am unable to continue. Is there something about closing the "exe" part that I need to know? Or something else??
Use Task Manager / Processes to see if you have Bridge.exe or Photoshop.exe open and do and right-click End Process on each if they are.
Many thanks -- it worked!