0 Replies Latest reply on Nov 17, 2010 8:35 AM by lostinthewash

    Javascript, Layers & PDF Refresh Issues: Mac vs. Windows


      A client's request for a rather dynamic and interactive PDF experience seemed easy enough. Fourteen layers, Twenty-four fields and many lines of Javascript later, we've crafted something beautiful. Simulated popups and everything! Fully extended to Adobe Reader for saving & commenting. But, there is a slightly odd issue we've been running into.


      When viewed on a Windows machine (whether running XP, Vista or 7; from Acrobat Reader 8 through the latest version of 9) everything runs smoothly. There's a slight delay, but layers and fields shuffle their appearances successfully. Functionality remains intact.


      However, this isn't the case on Macs. An initial layer shifting might execute fine. But things quickly become sluggish to non-responsive. Fields become invisible? Apparently, everything loads as it should, but items remained cloaked until rolled over or selected or zooming in or out. Using the latest installment of OS X and Adobe Reader 9.4.0 for testing.


      My curiosity is running rapid! What could be causing this? Could there be an easy Javascript solution to "refresh" the document view? Any aid would be greatly appreciated.