1 Reply Latest reply on Nov 18, 2010 10:30 AM by Frank GC

    Adobe reader - Open Office problem

    Frank GC Level 1

      I get the following error when I boot my computer:

      Adobe Reader could not open 'Openoffice.org.3.2.lnk disabled' because it is either not supported or because the file has been damaged.

      I have completely uninstalled openoffice including deleting the openoffice user data in C: > Users > owner > appdata >roaming

      and re-insatalled openoffice. The error persits.

      I have Abobe reader 9.4.0 on Win Vista Ultimate 64 bit sp2. The openoffice is 3.2.1

      Does anyone have a suggestion to fix this?

      Thanks

      Frank C

       

       

        • 1. Re: Adobe reader - Open Office problem
          Frank GC Level 1

          I found two copies of the file:  openoffice.org.3.2.lnk disabled here C:\Users\Charlotte\AppData\Roaming\Microsoft\Windows\Start Menu\Programs  and here C:\Users\Charlotte\AppData\Roaming\Microsoft\Windows  One was dated Sept. 09 and the other was current. I deleted both files  and the problem was resolved. I probably would have been successful had I only deleted the oldest file. The file was recreated upon open of opennoffice. Perhaps this may help others.