2 Replies Latest reply on Oct 4, 2011 2:21 AM by sundeep yadav

    Mac Premiere Elements Network Issue ? Help Needed.

    binns87 Level 1

      Hello All,


      I work in IT and I am experiencing an issue with getting Premiere pro elements Version 9 to start a new project when the program is launched as a network user, the network user profile  when they log into a mac maps to an xserve.


      I am receiving the following message for all network users who try and create a project/open a project or open the organizer database, the error message I am receiving is displayed below:-


      Failed to perform the database operation as the organizer database is busy. Please try again later.


      I have trashed the organizer elements prefs and premiere elements prefs with no joy.   I have tested the premiere elements program when logged into the mac as a local user (not on the network) which launches fine and allows me to create projects with no trouble.


      If anyone as any knowledge of this issue I am experiencing your input would be greatly appreciated.


      With Regards