I'm working under Mac OS X 10.6.5. I just upgraded to Adobe Reader X (10.0.0).
After installation I have just the Adobe Root CA installed. The update of the trust list as described in http://www.adobe.com/security/pdfs/aatl-faq.pdf silently failed without error and no entry in any system log file in my office environment. We have a HTTP(S) proxy and direct HTTP(S) traffic denied by firewall rules.
My system configuration is correct, other applications are using the proxy.
Wireshark shows, that Adobe Reader directly tries to access a local AKAMI Server (all80.g.akami.net, 18.104.22.168) without going through the configured proxy.
There are two issues:
The Windows version handles this correctly.
I hope, anybody from Adobe reads this thread
Looks like the current Linux Version, Adobe Reader for Linux, Version 9.4 has the same problems. All the symptoms are the same, but I did not sniff TCP packets this time...
I am having the same issue with my Mac also. If anyone in this forum knows the answer, it would be very helpful to me. I have been working trying to solve this issue for a while but I have had no luck. Thank you in advance.