2 Replies Latest reply on Nov 23, 2010 9:29 AM by oohoogames

    Adobe Reader X fails to load AATL through Proxy (Mac)

    stam67

      Hi all

       

      I'm working under Mac OS X 10.6.5. I just upgraded to Adobe Reader X (10.0.0).

       

      After installation I have just the Adobe Root CA installed. The update of the trust list as described in http://www.adobe.com/security/pdfs/aatl-faq.pdf silently failed without error and no entry in any system log file in my office environment. We have a HTTP(S) proxy and direct HTTP(S) traffic denied by firewall rules.

       

      My system configuration is correct, other applications are using the proxy.

       

      Wireshark shows, that Adobe Reader directly tries to access a local AKAMI Server (all80.g.akami.net, 193.192.234.154) without going through the configured proxy.

       

      There are two issues:

       

      1. An error should be reported if there is no connection possible.
      2. The connection should be using the proxy configured in the system network setup

       

      The Windows version handles this correctly.

       

      I hope, anybody from Adobe reads this thread

       

      Kind regards

      Stephan