I'm using Vista with Adobe Technical Suite. We had an
existing set of RoboHelp X5 files that were opened and generated to
WebHelp via RoboHelp V7. So far, so good.
Today, I tried to change the .css template on a NEW project.
RH stalls and doesn't come back. Here's what happens:
- Open New WebHelp Project
- Add a Topic
- Select the new/added topic file, right-click and select
- From the General Tab, find the Template drop-down; It
should show (None, Create the topic using the default style sheet)
- Click the Open Folder Icon
From here on, RH is stalled; after 20 minutes, still nothing;
Vista task manager thinks everything is OK; RoboHelp is NOT in "Not
Responding" mode, except that I can't move (or close) the New Topic
Properties dialog box, and I can't close RH.
I was able to replicate this problem several times. I
reinstalled Adobe Tech Comm Suite, applied all updates, and this
Only changes this week: I have accepted MS Vista updates and
an Adobe general update. I installed a MS Visio 2007 trial as well.
No anti-virus/anti-spam software changes were made. I use AVG
freeware antivirus software.