I tried to use Reader version 8.1 to read a PDF file. When I selected OPEN and clicked on the file folder containing the desired file the program froze. I killed Reader using the task manager. I reloaded Reader and when I tried to select the same folder it was no longer visable. The folder was not visible in Windows Explorer either. As an experiment I tried the entire process again but selected a folder which contained nothing of importance and it too vanished. I'm using Windows XP sp3 and Outlook Express was also running when the problem occured. I used the Reader yesterday with no problem. I have done a complete virus scan and none were found. I used Sysyem Restore to noon yesterday but the folders are still not available. I tried using the Reader following system restore and it seems to work OK.
My main question is how do I get my folder back?
I have no idea how a folder could have been deleted while trying to open a PDF document.
If it's not in the Recycle Bin, then I would try a "undelete" program like Recuva; download the portable version from another computer, then run it on the computer with the missing folder. Do as little as possible on that computer; everything new you put onto that disk reduces your chance at getting that deleted folder back.
P.S. System Restore does not restore any user data, just system data (Windows folders & registry).
Thank you for your rapid reply. The missing folder was not in the recycle
bin but I did find it in the recent documents folder. The second folder
that was deleted as a test was also there. I have copied them to their
usual place and all seems to be intact. I have tried to read more PDF files
with Reader and everything works as it should. I guess I don't need to
understand what happened but I'm happy to have my files back.
Thanks again for your response.