13 Replies Latest reply on Dec 1, 2010 1:04 PM by the_wine_snob

    HD Import causing freezes NEED HELP!!!


      I have just upgraded from PE 7 to PE 9. PE7 was okay for the most part with importing and editing video from my Canon Vixia HF21 HD Camcorder running on Windows Vista Home Premium 32-bit. I recently upgraded to Windows 7 Home Premium 64-bit with the same hardware before upgrading to PE9. I have been trying to import a 13.1 GB file that I have been working on with PE7 but was too large to put on DVD. I am trying to cut the video in half by importing it to PE9 but the Add Media box pops up and freezes and then I have to restart the program. Also got an error message about Elements running on low memory before freezing. I really need help and any advice is appreciated.


      This is the system I have:

      HP Media Center PC m7760n

      Windows 7 64-bit

      Intel Core 2 Duo 2.13 ghz

      4GB Memory

      500 GB HD (Two internal drives 250GB each)

      500 GB external HD for pictures

      2TB external HD for videos (this is where I am importing from)


      Please help. Thanks!!