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Another reply to myself!!!
I am really concern since we have no guarantee the purchased version will works also. I never see this problem before and the trial must work in order to buy it!!!! I have the same problem when trying Dreamweaver CS3 and than (I was planning to buy it in order to use the new tags for CF8) but since I got that problem with CS3, I decide to rollback to Dreamweaver 8. Unfortunately, I cannot do the same with Fireworks since my new employer does not have any previous copy of this simple but efficient program for a programmer like me!!!
Thank you for any help has I need to resolve this otherwise I will have to look for something else that work!!!
Please Adobe, put yourself on that topic to make more money!!! $300 US is waiting for your assistance!
P.S.: I know that I can go with the support but since the community can be - sometime - more helpful, I prefer that way!
Still have the same problem!
cyber fyb wrote:
> Still have the same problem!
Maybe it's time for that call to technical support. They were quite
helpful for me.
Jim Babbage - .:Community MX:. & .:Adobe Community Expert:.
Extending Knowledge, Daily
CommunityMX - Free Resources:
.:Adobe Community Expert for Fireworks:.
just to let you know that I did contact the customer support but without success since I was dealing with the trial and they are not giving any support for trial version. They told me that I have to buy the product and that I will have 30 days to resolve the problem (where they can assist me once I buy the product) otherwise they can give the money back within the first 30 days.
It is not so expensive but $300 is still something that I would like to spent with confident. fortunately - for Adobe - I know very well this product (Fireworks) since many version and I am already confident with the product. I am a bit disapoint by the process of their technical support (I never call the technical support before) and ask myself if I will have to put that in my decision to buy it or not for our company!
One thing that makes me laugh a bit was that the "charming" lady on the phone was suggesting to post my issue on the online Forum to get help from the community! I think it will be a vicious circle for that issue but I will push a bit more in case I can find something to resolve the problem (and mainly to understand what is the problem in case of "next time").
Thank you to anyone who can help with this.