At the top of the palette that lists the processes, click on the
icon with gold arrows that point toward each other. This will cause workbench to refresh the list of processes from the server.
You may need to do this in the services window as well.
I've just tried that and unfortunately it makes no difference.
Has anybody got any other ideas?
What about Application Administrator?
I have the Application Administrator, Services User and Resource Administrator roles - if that's what you're asking.
Is the target process in Edit Mode?
Right click in a blank area in the process, if edit is the top item in the list, you are in View mode, and cannot add/edit.
Just a thought,
I am in edit mode and can edit the other items in the process.
If anyone's interested, I just have a new machine built for me by our systems department (along with an upgrade to Windows 7) and the problem has gone away.
Thanks for posting your resolution.
It helps others to see the end to the story.