1 person found this helpful
Work through these basics:
Install all Windows Updates.
Install latest version of Apple QuickTime (v7.6.8 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
Download and install the video render patch from Screen black when playing video | Trial version | Adobe Premiere Elements 9
- Install most recent graphics and sound drivers from the manufacturers web sites (double check that nvidia driver you have).
- Run Disk Cleanup.
- Run Defragmenter.
- Temporarily disable any anti-virus realtime scanning.
And if the above do not resolve your problem, use these links to help us understand your system, project preset, source of your clip, how it got onto your PC ...
- Use the GSpot Codec Information Utility to analyse the file and post screen image.
- Post back here with the necessary information described here: Got a Problem? How to Get Started
Insanity is hereditary, you get it from your children
I decided to risk it and buy the full version, however the problem still remains. I have followed the recommended steps and the only thing that seems to work is to disable my antivirus program (ZoneAlarm Internet Extreme - latest version), start PE 9, and then restart the antivirus. It's a work around, but it still seems to be problem with PE 9 (I've used ZA for years and it has caused very few problems with other program).
Thanks for you help and any other suggestions would be appreciated.
As Isay in my books, getting rid of Zone Alarm and using the Windows Firewall in its place, and replacing your current antivirus with either Avast! Free Edition or Microsoft Security Essentials (both of which are free and both of which are much less bloated than McAfee and Norton) will likely save you having to do this every time you want to edit.
This ARTICLE will give you tips on setting up your computer for an editing session.
Because video editing is an intense process, even for stout and well-tuned computers, many recommend not doing multi-tasking (checking e-mail, surfing the Web, and such), while editing. This lack of Internet presence means that one can shut down their anti-virus, pop-up blockers and spy sweeping software, during an editing session.