Please tell the details and configuration of your laptop.
Also please let me know the details of the OS (edition , 32bit/64bit)
An Information :
Thumbnails does not work with 64-bit OS.
The PDFs for which you are able to view the thumbnails may be already cached in the system memory and others may not be cached.
i too have this problem. i had this problem in version 9 as well and i upgraded this weekend hoping that Adobe fixed the issue in version 10.
I am running 64bit windows 7 home premium
this would be a nice bug to fix because thumbnails are an awesome usability feature
Thumbnails does not work for 64-bit OS.
The support is given for 32-bit OS as of now.
what a joke!
When is Adobe going to step up and fix this problem? you cannot buy 32 bit computers anymore
Looks like i am on the hunt for a new PDF reader!
This is a known issue and Adobe is working on it.