7 Replies Latest reply on May 11, 2011 5:51 AM by Sixhirb

    Adobe Acrobat X installation problem

    Alice's Dad

      On a Windows XP SP2 system, I just installed Adobe Acrobat X reader to replace version 9. Now whenever I attempt to start the reader, I get the following error:

       

      "The Ordinal 19 could not be located in the dynamic link library mapi32.dll"

       

      I am currently unable to use Adobe Acrobat Reader X. Any suggestions on how to deal with this problem would be much appreciated.