9 Replies Latest reply on Dec 8, 2010 8:35 AM by Jeff_Coatsworth

    ActiveX Controls Error in .CHM

    tnewland82

      I have created a RH project and generated the .CHM file. The file is being called from the users C:/ drive and the original file has not been touched or altered in weeks. The user has accessed the file since the last modification and has not ecountered errors until now.

       

      When opening the .chm file, the user receives this message:

      ERROR.jpg

       

      I checked this on my computer and all works fine. I have also asked them to check out other Online Help .chm files that are being called from the H:/ drive to see if they encounter the same error.

       

      Does anyone know what could cause this error and if this is something on the user's computer or with the project settings?

       

      Thanks!