2 Replies Latest reply on Dec 10, 2010 1:21 PM by Leannomon

    Adobe Premiere Pro CS5 APP CRASH. PLZ HELP!

    Leannomon Level 1

      Hello, This is my first time posting here

       

      So Adobe Premiere Pro CS5 randomly decided to start crashing on me.

       

      First here are my sytem stats:

       

      Windows 7 Home Premium

      model: VAIO

      Processor: Intel(R) Core(TM) i7 CPU     Q740  @

      1.73 GHz   1.73 GHz

      installed memory(RAM) 6.00 GB

      system type: 64 bit

       

       

      The error message I receieve when Premiere pro Crashes:

       

      Problem signature:

      Problem Event Name:    APPCRASH

      Application Name:    Adobe Premiere Pro.exe

      Application Version:    5.0.3.0

      Application Timestamp:    4ce382d1

      Fault Module Name:    Display.dll

      Fault Module Version:    0.0.0.0

      Fault Module Timestamp:    4ce34399

      Exception Code:    c0000005

      Exception Offset:    0000000000076198

      OS Version:    6.1.7600.2.0.0.768.3

      Locale ID:    1033

      Additional Information 1:    7113

      Additional Information 2:    7113dc2716522a4a2de374964462f9ff

      Additional Information 3:    f442

      Additional Information 4:    f4429beec7c520d1488e5ecd10601a50

       

       

      So upon opening Premiere everything seems ok. There is no lagging or glitching, I can click tabs and everything is fine.

      When I  import a .mov file or any of my previous premiere pro files I have no issues.

      The  problem starts when I try to scrub through the timeline. As I scrub  through it nothing shows up in the preview area. Sometimes it is blank  and other times it only shows the image that the scrubber was set on.  The program seems ok as I'm scrubbing, there's no weird lagging and the  program doesn't freeze until the box telling me "Adobe Premiere Pro CS5  has stopped working" pops up.

       

      The same thing happens every time. I do not know why.

       

      Does anyone know what I need to do to fix this?

       

      My copy of Premiere Pro is legal and bought.

       

      The  sooner I can resolve this the better. I have other computers I can use  premiere pro on but I would like to be able to work on my own laptop  when I'm at home :|.

       

      I've also tried updating the program but that didn't do anything either.