When attempting to open a PDF file, nothing happens. When attempting to open Adobe Reader, nothing happens. Adobe has been repaired, uninstalled\re-installed, and updated. All other Adobe products have been uninstalled\re-installed. AcroRd32.exe was running multiple times in task manager. All of the instances were closed, Reader was re-installed again, and still nothing. All of this is on a Windows 7 machine. Any Ideas?
Do you get an error dialog saying that Reader could not launch due to configuration errors?
If yes, you might want to see if you have one of the known incompatible configurations on your system. The link to the KB is:
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team