1 Reply Latest reply on Jan 4, 2011 3:13 PM by Joe ... Ward

    AIR Application non responsive

    air_novice1

      My client is using the AIR app on a windows machine. After data entry in the first screen the application hangs.

      My guess is the version of Adobe AIR. I can find the version on my clients machine but how do I locate the latest version of Adobe AIR

      2.5.1.7730? for windows

      If AIR version is not my issue then what are the other possibilities.

      Thanks

        • 1. Re: AIR Application non responsive
          Joe ... Ward Level 4

          You can get the latest version of AIR from Adobe's web site. If a newer version of AIR is required for your application to run, you can set the namespace in the application descriptor to require that version. Then, if the client doesn't have a new enough version, they will be prompted to update AIR.

           

          I presume that the application runs fine on your development machine. Does the app fail to work on a single machine, but does work on others, or does it not work on any other machine?