31 Replies Latest reply on Aug 15, 2016 5:27 AM by laurau98270668

    Premiere Elements 7 - m4a files not supported or codecs missing?

    debtidwell3 Level 1

      I used Premiere Elements 7 on my computer with Vista and I was able to import m4a (music) files with no problem. I have a new computer with a 6 core processor, Windows 7 and a different video card... when I try to add Media files with m4a format I get an error message "This type of file is not supported or the required codec is not installed." I added a codec pack but it's not helping. Elements supports the file so I figure it must be something with the new computer. Thank you for any advice you have to offer. Deb