i have reader x and at the beginning of my using i had no problems opening a document online and saving it to my computer, but now it's not working. there used to be a tool bar that appeared at the bottom of the page every time my mouse floated there, and from that toolbar i could save the document, scroll up and down or print it. now all i get is options of zooming in and out and even right clicking doesn't help. i have to say that these are the same documents that i managed to save to my computer earlier and that now are not available for that. i'm using chrome, and after i had problems installing reader x i came down to explorer version 6.